Casual Retail Tech Advisor | Flexible Rosters & Perks

Singtel; Gold Coast City; On-site; Confidential; Full time

Benefits offered by this job

Salary per hour

Staff discounts

Diversity networks

Counselling services

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Robina team on the Gold Coast. If you love helping people and bring positive energy to every interaction, then we'd love to have you on board!

You’ll be the face of Optus, guiding customers through tech products and solutions with clear, friendly explanations. Flexible rosters, staff discounts, and wellbeing support accompany a supportive team culture.

Qualifications

• Face of Optus delivering standout customer experiences with care.
• Explain tech products clearly and accessibly.
• Uncover customer needs and provide personalised solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech knowledge

Problem solving

Composure under pressure

Team player

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Robina team on the Gold Coast. If you love helping people and bring positive energy to every interaction, then we'd love to have you on board!

You’ll be the face of Optus, guiding customers through tech products and solutions with clear, friendly explanations. Flexible rosters, staff discounts, and wellbeing support accompany a supportive team culture.