Casual Petcare Supervisor - Training & Wellness

Petbarn; Sydney; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Discounts across Greencross network

Petbarn store/Greencross Vets benefits

Career growth opportunities

Novated leasing access

Workplace benefits program

Health insurance corporate rates

Employee Assistance Program

Job summary

Petbarn in Sydney’s NSW region is seeking a Casual Supervisor for the Narellan store. You will supervise alongside the Store Manager, provide expert advice on pet wellness, and lead a team to deliver warm, genuine customer service while maintaining organised shelves and smooth store operations.

The role emphasizes building relationships with customers, coaching staff, and handling opening/closing duties with security tasks.

Qualifications

• Natural love for animals and people.
• Passion for customer service.
• Friendly, patient, and eager to help.
• Team player.
• Retail or customer service experience desirable.
• Organised and detail-oriented.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers, offering warm, genuine service.
• Train and coach the store team to deliver service excellence, business objectives and best practice.
• Keep the store organised and shelves well-stocked (some heavy lifting required).
• Assist with sales, returns, and large purchases.
• Responsibility of opening and closing the store with associated security tasks.

Skills

Customer service

Retail experience

Pet care knowledge

Team leadership

Job description

Petbarn in Sydney’s NSW region is seeking a Casual Supervisor for the Narellan store. You will supervise alongside the Store Manager, provide expert advice on pet wellness, and lead a team to deliver warm, genuine customer service while maintaining organised shelves and smooth store operations.

The role emphasizes building relationships with customers, coaching staff, and handling opening/closing duties with security tasks.