Pet Care Supervisor (Casual) – Wellness & Service

Animates; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounts across Greencross network

Novated leasing

Corporate health insurance

Employee Assistance Program

Job summary

Petbarn Paddington in Sydney is seeking a Casual Supervisor to support the Store Manager and lead a team in delivering exceptional customer service in a busy pet retailer environment.

You will advise on health, nutrition and wellness products, train staff, and ensure store standards, stock and security duties are maintained. Applicants should have 2+ years in a high-volume retail context and possess strong organisational skills.

Qualifications

• Minimum two years' experience in a high-volume retailer.
• Friendly, patient and eager to help customers.
• Organised and detail-oriented.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Train and coach the store team to deliver service excellence and business objectives.
• Open and close the store with associated security tasks.
• Assist with sales, returns, and large purchases.
• Keep the store organised and shelves well-stocked.

Skills

Retail experience

Customer service

Supervisory experience

People skills

Job description

Petbarn Paddington in Sydney is seeking a Casual Supervisor to support the Store Manager and lead a team in delivering exceptional customer service in a busy pet retailer environment.

You will advise on health, nutrition and wellness products, train staff, and ensure store standards, stock and security duties are maintained. Applicants should have 2+ years in a high-volume retail context and possess strong organisational skills.