Pet Wellness & Customer Care Associate (Casual)

Petbarn; Sydney; Hybrid; AUD 32,000 - 48,000; Full time

Benefits offered by this job

Pet discounts

Greencross discounts

Training & development

Health benefits

Job summary

Petbarn is seeking a Casual Sales Assistant to support Belrose and Narrabeen stores in the NSW area. The role involves helping pet parents with product choices, health and wellness advice, and processing sales and returns.

You will work across nearby locations, stay organised, and contribute to a friendly team. Prior retail or service experience is welcome, and you’ll gain valuable training in pet care and wellness.

Qualifications

• Previous experience in retail or customer service is desirable.

Responsibilities

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Skills

Customer service

Retail sales

Job description

Casual Sales Assistant - Belrose, Narrabeen

Location:2 Locations
Posted on:11 August 2026

At Petbarn, Australia’s leading pet specialty retailer, we're passionate about making the world a happier place through the love of pets! As a Casual Sales Assistant you will be required to work across neighbouring stores in our area group primarily Petbarn Belrose and Petbarn Narrabeen, however there may occasionally be shift opportunities available from time to time at other stores locally. You’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Work as part of a supportive, team-focused environment

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness

About You:

• A natural love for animals and people
• Friendly, patient, and eager to help
• Team player
• Previous experience in retail or other customer service role is desirable
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and health insurance corporate rates
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Ready to Join?

If you’re excited to bring your passion for pets to work, apply now and be part of our Petbarn team!

Please note that only shortlisted candidates will be contacted.

This position is available at: Belrose - 416
Unit 4, 2 Niangala Close,
Belrose
2085 New South Wales View on Map Narrabeen - 443
Chatswood