Pet Wellness Retail Supervisor

Petbarn; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discounts (Greencross network)

Novated leasing

Wellness resources 24/7

Employee Assistance Program

Job summary

Petbarn is seeking a Full Time Supervisor for Narrabeen. You will support the Store Manager, provide pet wellness product guidance, and build strong customer relationships to deliver exceptional service.

Ideal candidates have at least two years in a high-volume retail environment, are organized, friendly, and eager to help. The role involves leading a team, ensuring stock readiness and smooth store operations.

Qualifications

• Two years' experience in a high-volume retailer.
• Staff training and coaching experience is beneficial.
• Strong communication and service orientation.

Responsibilities

• Provide supervisory support to Store Manager and Assistant Store Manager.
• Offer knowledgeable advice on pet wellness products.
• Build relationships with customers and deliver warm, genuine service.
• Train and coach the store team to achieve service excellence and business goals.
• Keep store organized and items stocked; some heavy lifting.
• Assist with sales, returns and large purchases.
• Open and close the store with security duties.

Skills

supervison

customer service

team coaching

Job description

Petbarn is seeking a Full Time Supervisor for Narrabeen. You will support the Store Manager, provide pet wellness product guidance, and build strong customer relationships to deliver exceptional service.

Ideal candidates have at least two years in a high-volume retail environment, are organized, friendly, and eager to help. The role involves leading a team, ensuring stock readiness and smooth store operations.