Pet Store Supervisor - Part Time, Wellness & Customer Care

Petbarn; Sydney; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounts across Greencross network (>

Pet-friendly workspace

Career growth opportunities

Novated leasing

Workplace benefits program

Job summary

Petbarn Brookvale is seeking a part-time Supervisor (approx 20 hours per week) to support the Store Manager and team. You will offer expert advice on pet health, nutrition, and wellness, building trust with customers while ensuring high service standards.

You will train staff, maintain shelves, assist with sales and returns, and handle opening/closing duties to ensure smooth daily operations.

Qualifications

• Two years’ experience in a high-volume retailer.
• Natural love for animals and people.
• Friendly, patient and eager to help.
• Organised and detail-oriented.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Train and coach the store team to deliver service excellence, business objectives and best practice.
• Open and close the store with associated security tasks.

Skills

Customer service

Pet care knowledge

Sales

Training & coaching

Stock management

Job description

Location:Brookvale - 241
Posted on:24 August 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Part Time Supervisor at Petbarn Brookvale (approx 20 hours per week), you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A natural love for animals and people
• At least two years' experience working with a high-volume retailer
• Friendly, patient, and eager to help
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and corporate health insurance
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Ready to Join?

If you’re excited to bring your passion for pets to work, apply now and be part of our Petbarn team!

Please note that only shortlisted candidates will be contacted

This position is available at: Brookvale - 241
60 Winbourne Road
Brookvale
2100 New South Wales View on Map