Casual Medical Admin & Reception Officer

Icon Cancer Centre; Toowoomba Regional; On-site; AUD 39,000 - 47,000; Part time

Job summary

Icon Cancer Centre Toowoomba is seeking an Administration Officer/Medical Secretary to join a connected team at our Toowoomba centre. A casual position is available, offering a supportive environment and opportunities to contribute to exceptional patient care.

You will perform reception and secretarial duties for a large group of doctors, rotate shifts, handle calls, collect payments, and help prepare clinics. You’ll maintain patient records and support admissions as needed.

Qualifications

• Experience with Medicare, DVA and Private Health Insurance.
• Excellent organisational and time management skills.
• Exceptional communication and interpersonal skills.
• Proficient in Microsoft Office, particularly Word and Excel.
• Delivery of excellent client service.
• Possessing basic knowledge of medical terminology.

Responsibilities

• Main Reception & Practice / Secretarial duties for a large group of doctors.
• Rotate front reception shifts and cover early/late rosters.
• Answer telephone calls and respond to enquiries.
• Collect payments from patients at appointment completion.
• Prepare doctor clinics and ensure test results are available the day of the appointment.
• Welcoming patients and updating personal details and referrals.
• Maintain patient information and ensure arrivals are marked for wait room management.
• Liaise with patient admission teams regarding treatment changes and eligibility.

Skills

Communication

Organisation

Interpersonal skills

Time management

Client service

Tools

Microsoft Office

Job description

Icon Cancer Centre Toowoomba is seeking an Administration Officer/Medical Secretary to join a connected team at our Toowoomba centre. A casual position is available, offering a supportive environment and opportunities to contribute to exceptional patient care.

You will perform reception and secretarial duties for a large group of doctors, rotate shifts, handle calls, collect payments, and help prepare clinics. You’ll maintain patient records and support admissions as needed.