Casual Medical Receptionist: Patient-First Admin Role

East Toowoomba Clinic; Toowoomba Regional; On-site; AUD 34,000 - 44,000; Full time

Job summary

East Toowoomba Clinic in Toowoomba is seeking a Casual Medical Receptionist to support our healthcare team with varied hours. You will be the first point of contact for patients at East Toowoomba, QLD 4350, and help keep the clinic running smoothly and efficiently.

The role requires experience in medical reception or healthcare administration, with strong communication and organisational skills. You will handle bookings, registrations, payments and general admin, contributing to a professional

Qualifications

• Experience in medical reception or healthcare administration.
• Strong communication skills for patient and staff interactions.
• Proficiency with practice/clinic management software or rapid learning ability.
• Excellent organisational skills and time management.

Responsibilities

• Greet patients in a warm, professional manner.
• Answer telephone enquiries, take messages and direct calls.
• Schedule, confirm and reschedule appointments.
• Register patients and update medical records.
• Process patient payments and card transactions accurately.
• Maintain confidentiality and privacy compliance.
• Perform general administrative duties (filing, photocopying, correspondence).
• Data entry and maintenance of clinic records.
• Support a positive, efficient clinic environment through teamwork.

Skills

Communication skills

Telephone etiquette

Customer service

Attention to detail

Teamwork

Tools

Clinic management software

Job description

East Toowoomba Clinic in Toowoomba is seeking a Casual Medical Receptionist to support our healthcare team with varied hours. You will be the first point of contact for patients at East Toowoomba, QLD 4350, and help keep the clinic running smoothly and efficiently.

The role requires experience in medical reception or healthcare administration, with strong communication and organisational skills. You will handle bookings, registrations, payments and general admin, contributing to a professional