Casual Library Assistant: Deliver Community-Focused Service

City of Parramatta; Parramatta; On-site; AUD 44,000 - 63,000; Full time

Benefits offered by this job

Wellbeing benefits

Learning & development programs

Health insurance discounts

Job summary

The City of Parramatta is seeking a casual Library Assistant to provide outstanding customer service and support the library team in delivering high-quality services across multiple branches. This role involves assisting with community programs, collaborating with staff, and ensuring a welcoming experience for visitors.

Open seven days at some locations, with a base rate of AU$38.79 per hour plus 25% casual loading and 12% superannuation.

Qualifications

• HSC certificate or equivalent relevant experience.
• Meet essential requirements in the Position Description.
• Criminal history check required.

Responsibilities

• Provide exceptional customer service and build positive connections with the local community.
• Assist in delivering high quality community-focussed programs.
• Support team members in providing library services.
• Work closely with other teams and implement improvements to enhance enjoyment of the library experience.
• Ensure that each customer receives a positive customer experience.

Skills

Customer service

Verbal communication

Literacy

Numeracy

PC literacy

Teamwork

Troubleshooting

Education

HSC certificate or equivalent relevant experience

Job description

The City of Parramatta is seeking a casual Library Assistant to provide outstanding customer service and support the library team in delivering high-quality services across multiple branches. This role involves assisting with community programs, collaborating with staff, and ensuring a welcoming experience for visitors.

Open seven days at some locations, with a base rate of AU$38.79 per hour plus 25% casual loading and 12% superannuation.