Casual Health Admin & Front Desk - Patient-Focused Support

Barwon Health; Geelong; On-site; AUD 34,440,000 - 48,216,000; Full time

Benefits offered by this job

Excellent working conditions

Staff wellbeing program

Professional development opportunities

Salary packaging benefits

Living expenses capped at $9,010

Meals and entertainment capped at $2,,

Job summary

Barwon Health is seeking casual Admin relievers to provide efficient reception and administrative support across Barwon Health sites, contributing to a patient-centred care journey and high-quality service.

The role covers greeting clients, handling inquiries, processing registrations in IPMS and related systems, and supporting clinic operations including cash handling; prior reception experience and strong computer skills are essential.

Qualifications

• Experience in busy reception and administrative duties in confidential environments.
• Strong keyboard and computer literacy with internet applications.
• Excellent written and verbal communication and interpersonal skills.
• Commitment to patient privacy and confidentiality.
• Ability to manage multiple tasks and deliver accurate information.

Responsibilities

• Greet and assist clients, visitors, and callers with professional service and accurate information.
• Manage telephone enquiries and direct calls or messages to the appropriate staff.
• Process patient registrations and data entry in IPMS and other systems with accuracy and timeliness.
• Assist with clinic operations including cash handling and banking procedures.

Skills

Customer service

Interpersonal skills

Communication skills

Computer literacy

Confidentiality

Tools

IPMS

Microsoft Word

Microsoft Excel

Microsoft Outlook

Databases

Job description

Barwon Health is seeking casual Admin relievers to provide efficient reception and administrative support across Barwon Health sites, contributing to a patient-centred care journey and high-quality service.

The role covers greeting clients, handling inquiries, processing registrations in IPMS and related systems, and supporting clinic operations including cash handling; prior reception experience and strong computer skills are essential.