Casual Guest Experience Pro – Beachfront Park

Ingenia Communities Group; Berringer; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Staff discounts

Employee rewards

Flexible schedules

Retailer discounts

Job summary

Ingenia Communities Group is recruiting a Casual Guest Experience Officer for Merry Beach Holidays in Australia. You will warmly welcome guests, provide park information, assist with check-in/out, upsell services, and manage activities to create memorable experiences by the sea.

Knowledge of hospitality or tourism helps, but a positive, guest-first attitude and willingness to learn in a tech-enabled environment is valued. A Working with Children Check and a valid driver’s license are required.

Qualifications

• Experience in hospitality or tourism, or enthusiasm to learn in a guest-focused role.

Responsibilities

• Welcome guests warmly, provide information about the park, local area, amenities and activities, ensuring a smooth check-in/out.
• Convert walk-in bookings, upsell suitable products and capture guest details while following reservation policies.
• Coordinate and deliver engaging holiday activities within budget and maintain a safe, tidy environment.

Skills

Guest experience

Customer service

Booking systems

Microsoft Office

Driver's license

Job description

Ingenia Communities Group is recruiting a Casual Guest Experience Officer for Merry Beach Holidays in Australia. You will warmly welcome guests, provide park information, assist with check-in/out, upsell services, and manage activities to create memorable experiences by the sea.

Knowledge of hospitality or tourism helps, but a positive, guest-first attitude and willingness to learn in a tech-enabled environment is valued. A Working with Children Check and a valid driver’s license are required.