Casual Guest Concierge - 5-Star Service

Assetlink; Gold Coast City; Presencial; AUD 34.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Reward and recognition incentives

Ongoing training and development

A safe and supportive working环境

A family-oriented culture

Free uniform

Descripción de la vacante

Assetlink is seeking a Customer Service Team Member to be the first point of contact for guests at Pacific Fair Shopping Centre. You will greet visitors with a welcoming attitude, provide accurate information and directions, and resolve queries and complaints to delight customers.

We are looking for someone energetic with excellent verbal and written communication, who can thrive in a fast-paced setting, stay on their feet, and work flexibly across a 7-day week.

Formación

• Experience delivering 5-star customer service.
• Excellent verbal and written communication.
• Ability to work in a dynamic, fast-paced environment.
• Physically able to stand and move for long periods.
• Must have valid work rights in Australia.
• Flexible across a 7-day week, including Public Holidays.

Responsabilidades

• Greet guests at the customer service desk with a welcoming attitude.
• Provide accurate information and directions to customers.
• Anticipate customer needs and resolve queries or complaints, aiming to delight the customer.
• Contribute to a friendly, professional and efficient guest experience at Pacific Fair Shopping Centre.
• Work independently and as part of a team while maintaining composure in a busy environment.

Conocimientos

Customer service

Communication

Positive attitude

Teamwork

Adaptability

Physically fit

Work rights Australia

Descripción del empleo

Assetlink is seeking a Customer Service Team Member to be the first point of contact for guests at Pacific Fair Shopping Centre. You will greet visitors with a welcoming attitude, provide accurate information and directions, and resolve queries and complaints to delight customers.

We are looking for someone energetic with excellent verbal and written communication, who can thrive in a fast-paced setting, stay on their feet, and work flexibly across a 7-day week.