Casual Concierge & Valet Attendant — Guest Experience

Assetlink; Sydney; Sur place; AUD 45 000 - 60 000; Temps partiel

Avantages offerts par ce poste

Rewards program

Ongoing training

Career development

Safe workplace

Family culture

Free uniform

Résumé du poste

Assetlink is hiring a Concierge and Valet Attendant for Macquarie Centre, North Ryde. This casual role focuses on delivering a premium, welcoming experience and professional valet services to guests at a leading Sydney retail destination.

You will greet customers, assist with enquiries, manage vehicle keys and parking, and collaborate with centre teams to ensure smooth operations and high standards of presentation.

Qualifications

• A current full, unrestricted Australian driver licence is essential.
• Impeccable presentation and professional grooming.
• Exceptional customer service skills and a genuine passion for helping people.
• A positive, enthusiastic and approachable personality.
• Confidence driving and manoeuvring a variety of vehicles safely.
• Excellent verbal and written communication skills.
• The ability to remain calm, professional and composed in a busy environment.
• Strong attention to detail and a commitment to delivering high-quality service.
• The ability to build meaningful relationships and create lasting positive impressions.
• Ability to work independently and as part of a team.
• Flexibility and availability to work across a 7-day roster, including weekends and public holidays.
• Previous experience in customer service, hospitality, hotels, concierge, valet or a similar customer-facing role is highly regarded.
• A strong commitment to safe working practices.
• Physically fit and comfortable working on your feet for extended periods.
• Must have valid work rights in Australia.

Responsabilités

• Deliver a warm, professional and welcoming experience to every customer.
• Meet and greet customers and assist with enquiries, directions and general information.
• Anticipate customer needs and go above and beyond to deliver exceptional service.
• Respond professionally to customer enquiries, requests and concerns.
• Build positive relationships with customers, retailers, centre management and other stakeholders.
• Provide professional valet services, including receiving, parking and retrieving customer vehicles.
• Safely operate a variety of vehicles in accordance with company procedures and road safety requirements.
• Manage vehicle keys and customer vehicles securely and responsibly.
• Assist with maintaining the smooth and efficient operation of the valet area.
• Maintain exceptional presentation and ensure the concierge and valet areas are welcoming and professional.
• Work collaboratively with the wider onsite team to deliver an outstanding customer experience.

Connaissances

Customer service

Verbal communication

Presentable appearance

Driver licence

Teamwork

Description du poste

Assetlink is hiring a Concierge and Valet Attendant for Macquarie Centre, North Ryde. This casual role focuses on delivering a premium, welcoming experience and professional valet services to guests at a leading Sydney retail destination.

You will greet customers, assist with enquiries, manage vehicle keys and parking, and collaborate with centre teams to ensure smooth operations and high standards of presentation.