Casual Front Desk Receptionist – Evenings & Weekends

RACV; Cobram; Vor Ort; AUD 39.000 - 48.000; Teilzeit

Zusammenfassung

RACV Cobram Resort is seeking a Front Office Receptionist on a casual basis, with availability evenings and weekends. You will greet guests, manage check-ins and check-outs, answer calls and assist with enquiries to ensure a standout guest experience.

Based in Cobram, the role involves handling after-hours inquiries, maintaining reception area, and supporting a 7-day rotating roster. Prior reception experience is highly desirable and Opera booking system knowledge is a plus.

Qualifikationen

• Experience in a reception role is highly desirable.
• Availability across a 7-day rotating roster desirable.
• Opera booking system knowledge would be an advantage.

Aufgaben

• Handle day-to-day front desk duties including check-in/check-out for members.
• Answer calls and assist with requests and general enquiries.
• After-hours on-call responsibilities and manage after-hours bookings via email.
• Lock up areas and support peak periods with a positive guest experience.

Kenntnisse

Customer service

Reception experience

Communication skills

Tools

Opera booking system

Jobbeschreibung

RACV Cobram Resort is seeking a Front Office Receptionist on a casual basis, with availability evenings and weekends. You will greet guests, manage check-ins and check-outs, answer calls and assist with enquiries to ensure a standout guest experience.

Based in Cobram, the role involves handling after-hours inquiries, maintaining reception area, and supporting a 7-day rotating roster. Prior reception experience is highly desirable and Opera booking system knowledge is a plus.