Casual Front Desk & Client Services Officer (Perth Metro)

Centrecare; Western Australia; Vor Ort; AUD 34.000 - 44.000; Vollzeit

Benefits dieser Stelle

Casual loading 25%

Discounted corporate health cover (BUP

Medibank Private

Professional development and training

Insurance cover to and from work

Employee Assistance Program

Cultural Leads support for Aboriginal/

Zusammenfassung

Centrecare is seeking a Casual Client Services Officer to operate across six Perth metropolitan locations. You will be the front desk, handling inquiries by phone and in person, assisting with appointments and general administration. Shifts include 9am–5pm, with occasional 12pm–8pm blocks.

Join a not-for-profit delivering counselling, support and training services. Prior experience in busy admin and robust customer service is essential, enabling compassionate client support across branches.

Qualifikationen

• Minimum Certificate III in Business Administration, Community Services or similar.
• Flexible and reliable availability to work Monday to Friday 9am–5pm, with potential evening shifts.
• Must be available to work blocks of shifts (e.g. 2–3 weeks leave cover).
• Minimum 12 months experience in busy administration/client services environment.
• Strong knowledge of Microsoft programs and willingness to learn internal booking/records systems.

Aufgaben

• Be the first point of contact for clients at the branch.
• Manage phone lines and multiple calendars for bookings.
• Work in a busy environment, handling multiple queries with compassion and professionalism.
• Attend to general enquiries and administration duties; refer to other branches/agencies as needed.
• Exercise sound judgement, confidentiality and sensitivity when providing secretarial support.

Kenntnisse

Written communication

Verbal communication

Customer service

Organisation

Confidentiality

Ausbildung

Certificate III in Business Administration or Community Services

Tools

Microsoft Office

Booking/records systems

Jobbeschreibung

Centrecare is seeking a Casual Client Services Officer to operate across six Perth metropolitan locations. You will be the front desk, handling inquiries by phone and in person, assisting with appointments and general administration. Shifts include 9am–5pm, with occasional 12pm–8pm blocks.

Join a not-for-profit delivering counselling, support and training services. Prior experience in busy admin and robust customer service is essential, enabling compassionate client support across branches.