Casual Duty Manager – Hospitality & Guest Experience

Star Group Management; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

OG Hotel, part of the Star Group portfolio, invites you to join as Casual Duty Manager. You will support the management team in day-to-day operations across gaming rooms, bars, and dining, ensuring guests feel welcome and safe.

You’ll bring RP Badge knowledge, basic and advanced gaming training, and at least 1 year in a similar role, with enthusiasm and a love for hospitality. Enjoy a fast-paced, team-driven environment with growth opportunities.

Qualifications

• RP Badge knowledge is required.
• Minimum 1 year experience in a similar role.
• Enthusiasm, motivation, and a genuine love for hospitality.
• A passion for creating memorable experiences for guests and team mates.

Responsibilities

• Support and assist the management team with day-to-day venue operations.
• Maintain a strong focus on customer experience and team culture.
• Ensure smooth and safe service across all departments.

Skills

RP Badge

Gaming training

Hospitality experience

Customer service

Job description

OG Hotel, part of the Star Group portfolio, invites you to join as Casual Duty Manager. You will support the management team in day-to-day operations across gaming rooms, bars, and dining, ensuring guests feel welcome and safe.

You’ll bring RP Badge knowledge, basic and advanced gaming training, and at least 1 year in a similar role, with enthusiasm and a love for hospitality. Enjoy a fast-paced, team-driven environment with growth opportunities.