Duty Manager - OG Hotel

Star Group Management; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

OG Hotel, part of the Star Group portfolio, invites you to join as Casual Duty Manager. You will support the management team in day-to-day operations across gaming rooms, bars, and dining, ensuring guests feel welcome and safe.

You’ll bring RP Badge knowledge, basic and advanced gaming training, and at least 1 year in a similar role, with enthusiasm and a love for hospitality. Enjoy a fast-paced, team-driven environment with growth opportunities.

Qualifications

• RP Badge knowledge is required.
• Minimum 1 year experience in a similar role.
• Enthusiasm, motivation, and a genuine love for hospitality.
• A passion for creating memorable experiences for guests and team mates.

Responsibilities

• Support and assist the management team with day-to-day venue operations.
• Maintain a strong focus on customer experience and team culture.
• Ensure smooth and safe service across all departments.

Skills

RP Badge

Gaming training

Hospitality experience

Customer service

Job description

OG Hotel sits proudly in the Star Groupportfolio,the Premier Family hotel and pub business, where we like to do things a bit different.If you like to Zig, whilst others Zag, maybe you are the person to join our vibrant hotelfamily.

Our passion is to be the locals’ place of habitat, and we’re searching for someone who can make guests feel right at home while they enjoy our exciting gaming rooms, great bars, and quality food offering across Star Hotels.

With the continued growth and development of our teams and venues, we’re excited to welcome a Casual Duty Manager to join us.

About the Role

As a Duty Manager, you’ll support and assist the management team with the day-to-day operations of the venue, with a strong focus on customer experience, team culture, and ensuring smooth and safe service across all departments.

What You’ll Bring

• RP Badge knowledge
• Basic & Advanced Gaming training
• Minimum 1 year experience in a similar role
• Enthusiasm, motivation, and a genuine love for hospitality
• A passion for creating memorable experiences for guests and team mates
• The standouts who love making customers feel welcome
• The all-round good people who like to get stuck in and get the job done
• Those who thrive in a fast-paced, people-focused environment

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 1,001-5,000 employees

Star Group is one of Queensland’s largest independent hospitality groups, proudly operating a diverse portfolio of hotels, pubs and venues across regional and metropolitan Queensland.

With a strong focus on quality food and beverage, events, accommodation and community connection, we deliver welcoming, memorable experiences for locals and visitors alike.

Our success is built on passionate people, strong leadership and a commitment to developing our teams and venues for long-term growth.

Star Group is one of Queensland’s largest independent hospitality groups, proudly operating a diverse portfolio of hotels, pubs and venues across regional and metropolitan Queensland.

With a strong focus on quality food and beverage, events, accommodation and community connection, we deliver welcoming, memorable experiences for locals and visitors alike.

Our success is built on passionate people, strong leadership and a commitment to developing our teams and venues for long-term growth.