Gaming Room Lead — Premier Hospitality Experience

Star Group Management; Rockhampton Regional; On-site; AUD 80,000 - 110,000; Full time

Job summary

Park Avenue Hotel, part of the Star Group portfolio, is seeking an energetic Gaming Manager to lead the gaming room and supervise a team. You will own the gaming operation, drive exceptional guest experiences, and maintain high standards of presentation and compliance in a fast-paced hospitality environment.

The ideal candidate will bring strong leadership, proactive ownership, and a passion for hospitality, with experience in gaming operations and a solid understanding of RSA and RSG

Qualifications

• Experience in gaming operations and hospitality environments.
• Ability to lead a gaming team and deliver high guest experiences.
• Strong knowledge of compliance and responsible gambling requirements.

Responsibilities

• Oversee gaming room operations and staff.
• Drive customer experience and uphold presentation and standards.
• Ensure compliance with RSA, RSG, and regulatory requirements and manage licensing where applicable.

Skills

Customer focus

Leadership

Communication

Attention to detail

Hospitality

Team management

Proactive

Ownership

Tools

RSA

RSG

RMLV

Approved Managers Licence

Job description

Park Avenue Hotel, part of the Star Group portfolio, is seeking an energetic Gaming Manager to lead the gaming room and supervise a team. You will own the gaming operation, drive exceptional guest experiences, and maintain high standards of presentation and compliance in a fast-paced hospitality environment.

The ideal candidate will bring strong leadership, proactive ownership, and a passion for hospitality, with experience in gaming operations and a solid understanding of RSA and RSG