Cash Application Team Lead: Process Excellence & Growth

Archer Daniels Midland Company; Newman; On-site; AUD 107,000 - 157,000; Full time

Benefits offered by this job

Physical wellness

Financial wellness

Mental and social wellness

Paid time off

Job summary

Archer Daniels Midland Company is seeking a Cash Application Team Lead to manage the NA Global Business Services cash posting and reconciliation activities. You will coach a team, monitor KPIs, and collaborate with internal and external partners to resolve issues and improve customer experience.

The role emphasizes strong controls, SOX compliance, and delivering accurate, timely payments while supporting automation initiatives and staff development.

Qualifications

• Bachelor's degree in Accounting, Finance, Business or related field preferred.
• Prior leadership or supervisory experience preferred.
• Experience in Accounts Receivable, Cash Application, Shared Services or Global Business Services environments preferred.
• Continuous Improvement experience (Lean, Six Sigma or similar) is a plus.
• Strong Microsoft Office skills, particularly Excel.
• Strong analytical, organizational, and problem-solving skills.
• Ability to communicate effectively with team members, customers, and business stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead, coach, and develop Cash Application team members.
• Provide timely performance feedback and support employee development.
• Manage staffing, onboarding, training, and performance management activities.
• Foster a positive, collaborative, and customer-focused team environment.
• Oversee daily cash application activities to ensure payments are processed accurately and on time.
• Monitor workloads, service levels, and key performance metrics.
• Partner with internal and external stakeholders to resolve payment issues and improve customer experience.
• Ensure operational compliance with company policies and internal controls.
• Monitor distribution of work utilizing multiple systems to gather and analyze data.
• Coach and train staff on processes and process improvements.
• Identify process improvement opportunities that increase efficiency, improve quality, and reduce costs.
• Analyze errors, identify root causes, and implement corrective actions.
• Maintain process documentation, standard operating procedures, and training materials.
• Support system enhancements and automation initiatives, including appropriate use of AI-enabled tools.
• Ensure strong financial and SOX controls are maintained within the process.
• Assist with Audit inquiries and responding within 24 hours.
• Build and maintain strong relationships with business partners, customers, and leadership teams.
• Communicate process changes, performance results, and improvement initiatives.
• Lead meetings and present operational updates and recommendations.
• Monitor and analyze operational performance, quality, and productivity metrics.
• Review process costs and performance trends and recommend improvements.
• Use data to drive decisions and support continuous improvement efforts.

Skills

Leadership

Excel

Analytical skills

Communication

Problem solving

Education

Bachelor's degree in Accounting, Finance, Business

Tools

Excel

Job description

Archer Daniels Midland Company is seeking a Cash Application Team Lead to manage the NA Global Business Services cash posting and reconciliation activities. You will coach a team, monitor KPIs, and collaborate with internal and external partners to resolve issues and improve customer experience.

The role emphasizes strong controls, SOX compliance, and delivering accurate, timely payments while supporting automation initiatives and staff development.