Case Worker

Lifestyle Solutions (Aust) Ltd.; West Tamworth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Career growth

Pool vehicles

Supportive culture

Discounts

Job summary

Lifestyle Solutions (Aust) Ltd. supports children and young people through trauma-informed, evidence-based care in a values-driven culture. This role works across two functions: coaching frontline staff and completing case work with planning, documentation and stakeholder engagement.

You will embed therapeutic and cultural goals, ensure compliance with standards, and collaborate with families and agencies to align outcomes. Diploma level study and strong documentation are essential.

Qualifications

• Diploma (or working towards) in community, youth, or social work.
• Proven case management and stakeholder engagement skills.
• Knowledge of trauma-informed and therapeutic care practices.
• Strong documentation and compliance capability.
• Current driver's licence and probity clearances.

Responsibilities

• Lead and review case plans to meet therapeutic and cultural goals.
• Coach and support staff to embed strategies in daily care.
• Engage with families, carers, and agencies to align goals.
• Maintain documentation and ensure compliance with standards.
• Promote safe, nurturing, and culturally respectful environments.

Skills

Case management

Stakeholder engagement

Trauma-informed care

Documentation and compliance

Education

Diploma in community, youth, or social work

Job description

Job Description

About the role

Support children and young people in Out-of-Home Care through case management, therapeutic planning, and frontline coaching. Drive positive outcomes by embedding trauma-informed, culturally safe practices and ensuring compliance with standards and legislation.

The role operates across two primary functions:

• 18 hours per week supporting frontline staff in the homes to implement case and care strategies.
• 20 hours per week completing case work duties, including planning, documentation, and stakeholder engagement.

Why You'll Love Working With Us

• Salary packaging up to $15,900 tax-free, plus $2,650 entertainment card
• Paid training and professional development
• Opportunities for career development and growth pathways
• Access to Pool vehicles
• Supportive and values-driven team culture
• Discounts on dining, travel, and retail

What You'll Be Doing

• Lead and review case plans to meet therapeutic and cultural goals
• Coach and support staff to embed strategies in daily care
• Engage with families, carers, and agencies to align goals
• Maintain documentation and ensure compliance with standards
• Promote safe, nurturing, and culturally respectful environments

What You'll Bring

• Diploma (or working towards) in community, youth, or social work
• Proven case management and stakeholder engagement skills
• Knowledge of trauma-informed and therapeutic care practices
• Strong documentation and compliance capability
• Current driver's licence and probity clearances

About Us

We are a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values—Inspired, Courageous, Skilful, Responsive—we foster a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.

For questions, contact Caro at [e-mail]

We Celebrate Diversity

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and culturally and linguistically diverse backgrounds.