Case Worker

Lifestyle Solutions; Tamworth; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to AU$15,900 tax‑s

Entertainment card AU$2,650

Paid training and development

Job summary

Lifestyle Solutions is seeking a dedicated role to support children and young people in Out-of-Home Care through case management, therapeutic planning, and frontline coaching across two parts of the role: 18 hours per week with frontline staff in homes and 20 hours per week for case work duties, planning, documentation, and stakeholder engagement.

You will drive trauma-informed, culturally safe practices while ensuring compliance with standards and legislation, building positive outcomes and a

Qualifications

• Diploma (or working towards) in community, youth, or social work.
• Proven case management and stakeholder engagement skills.
• Knowledge of trauma-informed and therapeutic care practices.
• Strong documentation and compliance capability.

Responsibilities

• Lead and review case plans to meet therapeutic and cultural goals.
• Coach and support staff to embed strategies in daily care.
• Engage with families, carers, and agencies to align goals.
• Maintain documentation and ensure compliance with standards.
• Promote safe, nurturing, and culturally respectful environments.

Skills

Case management

Stakeholder engagement

Trauma-informed care

Documentation

Driver's license

Education

Diploma in community, youth, or social work

Job description

About the role

Support children and young people in Out-of-Home Care through case management, therapeutic planning, and frontline coaching. Drive positive outcomes by embedding trauma-informed, culturally safe practices and ensuring compliance with standards and legislation.

The role operates across two primary functions:

• 18 hours per week supporting frontline staff in the homes to implement case and care strategies.
• 20 hours per week completing case work duties, including planning, documentation, and stakeholder engagement.

Why You’ll Love Working With Us

• Salary packaging up to $15,900 tax-free, plus $2,650 entertainment card
• Paid training and professional development
• Opportunities for career development and growth pathways
• Access to Pool vehicles
• Supportive and values-driven team culture
• Discounts on dining, travel, and retail

What You’ll Be Doing

• Lead and review case plans to meet therapeutic and cultural goals
• Coach and support staff to embed strategies in daily care
• Engage with families, carers, and agencies to align goals
• Maintain documentation and ensure compliance with standards
• Promote safe, nurturing, and culturally respectful environments

What You’ll Bring

• Diploma (or working towards) in community, youth, or social work
• Proven case management and stakeholder engagement skills
• Knowledge of trauma-informed and therapeutic care practices
• Strong documentation and compliance capability
• Current driver’s licence and probity clearances

About Us

We are a purpose-driven organisation supporting children and young people through therapeutic, evidence-based care. Guided by our values—Inspired, Courageous, Skilful, Responsive—we foster a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.

For questions, contact Caro at [e-mail]

We Celebrate Diversity

Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer. We welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and culturally and linguistically diverse backgrounds.