Case Worker

BaptistCare; Newcastle City Council; On-site; AUD 70,000 - 80,000; Part time

Benefits offered by this job

Financial retail and lifestyle discounts

In-house learning and development programs

Family friendly wellness programs and EAP services

Job summary

A community care organization in Newcastle is seeking a dedicated Case Worker for a permanent part-time role. The successful candidate will provide trauma-informed case management and support services across Windale and Wallsend. Essential qualifications include a Diploma in Community Services or Social Work and experience in domestic violence case work. This position offers 4 flexible workdays per week, along with comprehensive benefits and the opportunity to make a difference in people's lives.

Qualifications

• Experience in case work or counselling roles with those affected by Domestic and Family Violence.
• Extensive experience working in a trauma-informed, client-centred way.
• Demonstrated ability to work collaboratively as part of a team.

Responsibilities

• Provide support and clinical case work to clients within a trauma-informed care framework.
• Deliver high-quality case management services while collaborating with local services.
• Maintain records and ensure compliance with standards and policies.

Skills

Qualifications in Community Services, Social Work, or Counselling

Experience working with women, children, and young people

Excellent communication skills

Advanced skills in risk assessment

Ability to build relationships with stakeholders

Education

Diploma in relevant field

Job description

Join to apply for the Case Worker role at BaptistCare

• Permanent Part Time role working across Windale and Wallsend sites
• Offering 4 days per week with flexible workdays
• Deliver trauma-informed case management and support services
• SCHADS Level 3 plus super and NFP salary packaging benefits
• Financial, retail and lifestyle discounts and benefits
• Access to in-house learning and development programs to assist your career growth
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service

About the Role:

Your role as Case Worker is to provide the highest possible standard of support and clinical case work to clients within a trauma informed care framework.

You will deliver high-quality, trauma-informed case management services to clients, working collaboratively with local services and stakeholders. Responsibilities include holistic support, referrals, education, group work, team planning, maintaining records, and ensuring compliance with standards and policies.

Our team works together to create trusted places where people gather, community is strong and lives are transformed. We walk with each person to understand the unique circumstances of their life and we empower them to live well through practical and reliable support.

About You:

Essential Qualifications & Experience

• Qualifications in Community Services, Social Work, Counselling, or other relevant fields (Diploma minimum)
• Experience working in case work or counselling roles with women, children and young people who have experienced Domestic and Family Violence
• Experience in social or community work, counselling, and group facilitation
• Extensive experience working in a trauma informed, client-centred way
• Holds a current and valid Working with Children Check
• Models & promotes BaptistCare vision, purpose and practises & leads others aligned with our Shared Values
• Excellent communication skills verbally and written
• Advanced skills in risk assessment and case work relating to Domestic and Family Violence
• Demonstrated ability to be self-motivated but also work collaboratively as part of a wider team
• Demonstrated ability to develop and maintain relationships with a wide range of key stakeholders, services, agencies, departments, and government and non-government organisations
• Actively engages in clinical supervision and line management

Ready to turn compassion into action? Join our team as a Case Worker and help transform lives!

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC, TAS, SA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be - with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks.

BaptistCare - Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.