Case Work Support Officer — Trauma-Informed Admin

Group; Australia; Vor Ort; AUD 65.000 - 82.000; Vollzeit

Benefits dieser Stelle

Salary packaging

Professional development opportunities

Supportive team culture

Employee wellbeing programs

Meaningful work

Zusammenfassung

Lifestyle Solutions is seeking a permanent Case Work Support Officer based in Great Southern, Western Australia. You will support children and young people in Out-of-Home Care with high-quality administrative and operational tasks, coordinating teams and ensuring documentation is accurate and compliant.

Join a values-driven team delivering therapeutic, evidence-based care and positive outcomes for vulnerable young people, while collaborating with managers and case workers to enhance services.

Qualifikationen

• Diploma in Community Services, Youth Work, or Social Work (or in progress).
• Strong administrative, organisational, and compliance capabilities.
• Knowledge of trauma-informed and therapeutic care practices.
• Current driver's licence and probity clearances.
• Empathy, resilience, and a collaborative, solutions-focused approach.

Aufgaben

• Provide administrative and operational support to Operations Managers, Therapeutic Specialists, and Case Workers.
• Coordinate internal meetings: case plan, cultural plan, care team, and cohort meetings.
• Maintain accurate client records and track movements in agency systems.
• Conduct quality assurance checks on case work documentation.
• Undertake regular audits of client files.
• Contribute to trauma-informed, culturally respectful practices.

Kenntnisse

Administrative skills

Organisational skills

Compliance knowledge

Trauma-informed care

Documentation management

Driver's licence

Empathy and collaboration

Ausbildung

Diploma in Community Services

Diploma in Youth Work

Diploma in Social Work

Jobbeschreibung

Lifestyle Solutions is seeking a permanent Case Work Support Officer based in Great Southern, Western Australia. You will support children and young people in Out-of-Home Care with high-quality administrative and operational tasks, coordinating teams and ensuring documentation is accurate and compliant.

Join a values-driven team delivering therapeutic, evidence-based care and positive outcomes for vulnerable young people, while collaborating with managers and case workers to enhance services.