Case Manager

Mission Australia; Sydney; On-site; AUD 85,000 - 104,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Discounts with health insurers and maj

Free confidential counselling

Job summary

Mission Australia is seeking an experienced Case Manager to support people rebuilding their lives after family and domestic violence, based in MT Druitt. You will manage a caseload, conduct risk assessments and develop safety plans, helping clients secure safe, stable housing while coordinating referrals to legal, financial, mental health and other services.

Not-for-profit salary packaging and additional benefits support a meaningful, purpose-driven role within a collaborative team dedicated to

Qualifications

• Strong case management experience with complex clients.
• Experience or sound knowledge of family and domestic violence.
• Confidence managing a complex caseload and changing priorities.
• Experience facilitating groups or workshops.
• Strong client engagement, administration and case note skills.
• Relevant qualifications and experience appropriate to the role.
• A current driver's licence, Police Check, WWC/WWVP Check and First Aid certificate are required.

Responsibilities

• Manage a caseload of clients with complex needs.
• Provide case management, client meetings and outreach support.
• Conduct risk assessments and develop safety and support plans.
• Support clients to access and maintain safe, stable housing.
• Advocate for clients and coordinate referrals to legal, financial, mental health and other services.
• Maintain accurate case notes, client records and reporting.
• Build strong relationships with community and government services.

Skills

Case management

Family violence knowledge

Group facilitation

Client engagement

Administration & case notes

Adaptable / flexible

Education

Relevant qualifications

Tools

Police Check

WWC/WWVP Check

First Aid certificate

Job description

Case Manager | Family & Domestic ViolenceFull- time, Max- Term 1 year contract (with room for extension)Location: MT Druitt, 2770$94, 472k annually + super + NFP salary packagingMake a meaningful difference for people rebuilding their lives after family and domestic violence.Are you passionate about supporting people to rebuild their lives after experiences of family and domestic violence? At HOPARRS, you will work alongside a committed team delivering specialist homelessness support to individuals and families in crisis. No two days will be the same as you provide person-centred case management, advocate for positive outcomes, and help people secure safe housing and a brighter future.You will be organised, self-motivated, and confident managing your own caseload while delivering high-quality, trauma-informed support. As priorities can shift quickly, you'll need to be adaptable, solution-focused, and committed to achieving positive outcomes for the people you support.Your OpportunityManage a caseload of clients with complex needs.Provide case management, client meetings and outreach support.Conduct risk assessments and develop safety and support plans.Support clients to access and maintain safe, stable housing.Advocate for clients and coordinate referrals to legal, financial, mental health and other services.Maintain accurate case notes, client records and reporting.Build strong relationships with community and government services.What will help you succeedThis is an experienced Case Manager position requiring:Strong case management experience with complex clients.Experience or sound knowledge of family and domestic violence.Confidence managing a complex caseload and changing priorities.Experience facilitating groups or workshops.Strong client engagement, administration and case note skills.Relevant qualifications and experience appropriate to the role.A current driver's licence, Police Check, WWC/WWVP Check and First Aid certificate are required.Your benefitsRewarding, purposeful work where you can make a genuine difference.Not-for-profit salary packaging through AccessPay.Discounts with health insurers and major retailers.Free confidential counselling