Domestic and Family Violence Specialist

The Benevolent Society; Campbelltown; Hybrid; AUD 56,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Hybrid work options

Long service leave and wellness perks

Job summary

The Benevolent Society is seeking a dedicated Case Worker to support women and families experiencing domestic and sexual violence from Dharawal Country, Campbelltown. You will deliver flexible, client-centered case management using trauma-informed approaches to help clients heal and regain stability.

In this role, you will assess needs, coordinate services, and collaborate with government and community partners to ensure timely support and safe outcomes for women and children.

Qualifications

• Tertiary qualification in social work, community services or similar.
• 3–4+ years of case management experience in a complex support environment.
• Experience supporting women affected by trauma, domestic violence or related challenges.
• Ability to assess crisis needs and identify referral pathways.
• Knowledge of child protection frameworks and mandatory reporting.
• Excellent time management and organisational skills.
• Current Driver’s Licence.

Responsibilities

• Conduct comprehensive client assessments and develop tailored support plans.
• Coordinate brokerage to arrange timely, appropriate services for clients.
• Engage clients using trauma-informed assessment frameworks.
• Share client plans with clients and partner agencies as appropriate.
• Collaborate with government departments and community agencies.
• Work with stakeholders to support positive client outcomes.

Skills

Case management

Trauma-informed approach

Risk assessment

Time management

Communication

Education

Tertiary qualification in social work or community services

Job description

• Based on Dharawal Country in Campbelltown
• $40.52 - $50.77 Per Hour + Super + Salary Packaging

The Centre for Women’s Children & Family Health has a commitment to employing women from diverse backgrounds. The Benevolent Society considers being a woman is a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW)

Who We Are

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia’s first charity, this belief has shaped who we are and how we work.

As a not-for-profit, independent and non-religious organisation, we are a practice-led organisation, our work is grounded in evidence and strengths based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

We are seeking a passionate and experienced Case Worker to join our dynamic, integrated team. In this rewarding role, you will work closely with women and children who are experiencing domestic and sexual violence, delivering flexible and responsive case management support tailored to individual needs.

Using a person-centred, trauma-informed approach, you will support women on your journey to healing from domestic violence, sexual assault, grief, loss, and other complex health challenges.

How You Will Contribute

• Conduct comprehensive client assessments to develop, implement, monitor, and review tailored support plans, identifying strengths and risks while actively engaging clients in the process
• Manage and coordinate brokerage to ensure clients receive timely and appropriate support services
• Engage clients using best-practice assessment frameworks and risk minimisation strategies
• Maintain transparency by sharing client plans openly with clients and, where appropriate, with partner agencies
• Collaborate closely with key service providers, including government departments and community agencies
• Work in partnership with stakeholders such as women’s domestic violence court advocacy services, police, Centrelink, and housing services to support positive client outcomes

We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we’d love to tell you more.

• Salary Packaging & Perks – Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
• Flexibility & Wellbeing – Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
• Recognition & Growth – Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
• Cultural Inclusion – Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
• Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities

Your Skills and Experience

• You will have a relevant tertiary (degree) qualification in social work, community services or similar:
• Demonstrated experience (3–4+ years) in case management within a complex support environment
• Proven experience supporting women impacted by trauma, domestic and family violence, mental health challenges, or other forms of adversity, both via phone and face-to-face
• Strong ability to assess and respond to clients in crisis, quickly identifying needs and appropriate referral pathways
• Sound understanding of child protection frameworks and mandatory reporting obligations
• Excellent time management and organisational skills, with the ability to prioritise competing demands and deliver timely, client-focused responses
• Current Driver’s Licence

This role aligns with the capability requirements of a Individual Contributer level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.

Ready to make a difference?

*Internally this role is called Child and Family Practitioner