Care Worker Coordinator & Traineeships Lead

Wesley Mission Queensland Limited; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging benefits up to $18,

Full-time fixed-term through to June

Job summary

Wesley Mission Queensland is seeking a Care Worker Coordinator for Traineeships to lead and mentor a team delivering high-quality community aged care across Brisbane North/South. The role focuses on growing the Traineeship Program and developing frontline staff while ensuring client-centred services.

You will oversee recruitment, onboarding and progression of trainees, coordinate mentors, and collaborate with training providers to maintain standards and continuous improvement.

Qualifications

• Experience leading or coordinating teams in aged care or community services.
• Ability to mentor, coach and develop employees and emerging talent.
• Knowledge of community aged care service delivery and workforce planning principles.

Responsibilities

• Lead, coach and support Care Workers and Trainees to deliver high-quality community aged care services.
• Conduct regular check-ins, team meetings, performance discussions and development planning.
• Monitor workforce availability, leave and rostering to support service continuity.
• Assist with recruitment, onboarding and induction of Care Workers and Trainees.
• Manage a portfolio of Trainees from recruitment through to completion of the program.
• Coordinate mentor matching, buddy shifts and trainee support activities.
• Liaise with RTOs regarding trainee progress and competency completion.
• Identify workforce capability gaps and support learning initiatives.
• Support client-centred service delivery with dignity and independence.
• Monitor compliance with Aged Care Quality Standards and policies.
• Investigate and respond to workforce, client service and quality concerns.
• Contribute to workforce planning and continuous improvement initiatives.

Skills

Leadership

Coaching

Relationship-building

Organisational skills

Microsoft Office

Multi-stakeholder coordination

Communication

Education

Certificate IV in Community Services (or similar)

Management qualification (advantage)

Tools

Client management systems

Microsoft Office

Job description

Wesley Mission Queensland is seeking a Care Worker Coordinator for Traineeships to lead and mentor a team delivering high-quality community aged care across Brisbane North/South. The role focuses on growing the Traineeship Program and developing frontline staff while ensuring client-centred services.

You will oversee recruitment, onboarding and progression of trainees, coordinate mentors, and collaborate with training providers to maintain standards and continuous improvement.