Care Worker and Trainee Coordinator

Wesley Mission Queensland; Brisbane; Presencial; AUD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $18,550

Full-time fixed-term through to Jun 0?

Based in Chermside

Ongoing learning and professional DEV

Opportunity to lead TraineeshipProgram

Not-for-profit employer

Descripción de la vacante

Wesley Mission Queensland Limited in Brisbane is seeking a Care Worker and Trainee Coordinator to lead and support our Care Workers and to oversee the Traineeship Program. You will work closely with frontline staff, mentors, and training providers to ensure high-quality, person-centred aged care.

This fixed-term, full-time role offers the opportunity to shape WMQ's Traineeship Program, develop leaders, and deliver compassionate care.

Formación

• Experience leading teams in aged care or community services.
• Strong leadership, coaching and relationship-building skills.
• Experience mentoring employees and emerging talent.
• Knowledge of community aged care service delivery and workforce planning.
• Excellent organisational, problem-solving and conflict-resolution skills.
• Proficient with MS Office and client management systems.
• Willingness to travel and coordinate traineeships with RTOs.

Responsabilidades

• Lead, coach and support Care Workers and Trainees to deliver high-quality community aged care services.
• Conduct regular check-ins, team meetings and development planning.
• Monitor workforce availability, rostering impacts and service continuity.
• Assist with recruitment, onboarding and induction of Care Workers and Trainees.
• Manage a portfolio of Trainees from recruitment to completion of the program.
• Coordinate mentor matching, buddy shifts and trainee support activities.
• Liaise with RTOs regarding trainee progress and competency completion.
• Identify workforce capability gaps and support learning and development initiatives.
• Support client-centred service delivery with dignity and quality outcomes.
• Monitor compliance with Aged Care Quality Standards and policies.

Conocimientos

Leadership

Coaching

Team coordination

Workforce planning

Communication

Educación

Certificate IV or higher in Community Services, Management or related discipline

Herramientas

Microsoft Office

Client management systems

Descripción del empleo

At Wesley Mission Queensland, our Care Workers are at the heart of the support we provide to older Australians. Every Care Worker and Trainee you mentor, develop and support helps clients maintain their independence, wellbeing and connection to their community.

As a Care Worker and Trainee Coordinator you'll play a pivotal role in leading and supporting a team of Care Workers while overseeing the success of our Traineeship Program. Working closely with frontline staff, mentors, operational teams and training providers, you'll ensure high-quality, person-centred care is delivered while helping develop the next generation of aged care professionals.

This is a rewarding opportunity for an experienced people leader who is passionate about workforce development, coaching others and creating positive outcomes for both employees and clients.

What We Offer

• Attractive salary plus access to salary packaging benefits of up to $18,550 annually
• Full-time fixed-term opportunity through to June 2027
• Based in Chermside with regular travel across Brisbane North and South regions
• Supportive leadership team and collaborative workplace culture
• Ongoing learning and professional development opportunities
• Opportunity to lead and shape WMQ's growing Traineeship Program
• Meaningful work with a respected not-for-profit organisation
• Make a lasting impact on the future aged care workforce

What You'll Be Doing

• Lead, coach and support Care Workers and Trainees to deliver high-quality community aged care services
• Conduct regular check-ins, team meetings, performance discussions and development planning
• Monitor workforce availability, leave and rostering impacts to support service continuity
• Assist with recruitment, onboarding and induction of Care Workers and Trainees
• Manage a portfolio of Trainees from recruitment through to successful completion of the program
• Coordinate mentor matching, buddy shifts and trainee support activities
• Liaise with Registered Training Organisations (RTOs) regarding trainee progress and competency completion
• Identify workforce capability gaps and support learning and development initiatives
• Support client-centred service delivery, ensuring dignity, independence and quality outcomes
• Monitor compliance with Aged Care Quality Standards, training requirements and organisational policies
• Investigate and respond to workforce, client service and quality concerns as required
• Contribute to workforce planning, service growth and continuous improvement initiatives

What We're Looking For

• Previous experience leading, managing or coordinating teams within aged care, community services, disability support or a similar sector
• Strong leadership, coaching and relationship-building skills
• Experience supporting, mentoring or developing employees and emerging talent
• Demonstrated knowledge of community aged care service delivery and workforce planning principles
• Excellent organisational, problem-solving and conflict-resolution skills
• Strong administrative and computer skills, including Microsoft Office and client management systems
• Ability to manage competing priorities and work collaboratively across multiple stakeholders
• Current Driver's Licence and willingness to travel as required
• Certificate IV or higher qualification in Community Services, Management or a related discipline
• Experience coordinating traineeships, apprenticeships, students or workforce pathway programs
• Previous recruitment, rostering or workforce planning experience
• Understanding of Support at Home programs and Aged Care Quality Standards
• Experience working with Registered Training Organisations (RTOs) or structured learning programs