Care & Services Manager - Weekend PM Operations Lead

Infinite Aged Care Pty Ltd; Melbourne; On-site; AUD 60,000 - 70,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 (tax‑ed

Meal and entertainment benefits $2,650

Fitness Passport discounts

Discounted Health Insurance

EAP (Employee Assistance Program)

Training programs (online and on‑site)

Work‑Rite professional development

Employee Referral Program

Leadership mentoring

Career opportunities across our chain

Job summary

Infinite Aged Care Pty Ltd is seeking a Duty Supervisor (Care & Services Manager) to lead day-to-day operations at the Knoxfield home. The role is part-time with a Saturday–Tuesday PM schedule and involves close collaboration with clinical, hospitality, maintenance and admin teams to deliver exceptional resident experiences.

The ideal candidate has strong operations and team leadership experience, a customer-focused mindset and the ability to mentor staff across departments.

Qualifications

• Experience in operations management, venue management, hospitality leadership or a similar customer-focused environment.
• Strong communication and relationship-building skills.
• Exceptional customer service and problem-solving abilities.
• Strong organisational and time management skills.
• A keen eye for detail and operational excellence.
• The ability to lead, mentor and support teams across multiple departments.

Responsibilities

• Oversee day-to-day operations of the Knoxfield home to ensure smooth delivery of care and services.
• Collaborate with clinical, hospitality, maintenance and admin leaders to maintain high standards.
• Lead from the front, mentor teams and drive exceptional resident experiences.
• Monitor performance, implement process improvements and respond to issues promptly.

Skills

Operations management

Venue management

Hospitality leadership

Customer service

Communication

Team leadership

Tools

Venue systems

Job description

Infinite Aged Care Pty Ltd is seeking a Duty Supervisor (Care & Services Manager) to lead day-to-day operations at the Knoxfield home. The role is part-time with a Saturday–Tuesday PM schedule and involves close collaboration with clinical, hospitality, maintenance and admin teams to deliver exceptional resident experiences.

The ideal candidate has strong operations and team leadership experience, a customer-focused mindset and the ability to mentor staff across departments.