Care Services Manager: Lead with Client-Centered Support

Claro Aged Care And Disability Services; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Claro Aged Care And Disability Services is seeking an Accommodation Services Manager to lead a dedicated team across the Western Melbourne region. The role focuses on delivering personalised care, guiding operations, and building partnerships with clients, families and community partners.

You'll oversee daily operations, develop staff, ensure care plans align with goals, and maintain compliance with policies and regulatory requirements, including NDIS standards.

Qualifications

• Proven leadership experience in community services, disability, or aged care; ideally within NDIS.
• Strong team-building and staff development skills.
• Commitment to person-centred, high-quality support.

Responsibilities

• Oversee daily operations across your portfolio and ensure seamless service delivery.
• Lead, mentor, and develop a passionate, capable team.
• Ensure care plans promote independence, social engagement and wellbeing.
• Build and maintain positive relationships with clients, families and community partners.
• Respond to incidents and feedback promptly and document accurately.
• Support development and review of care plans and documentation.
• Ensure compliance with policies, procedures and legislative requirements.

Skills

Leadership

Team building

People management

Person-centered care

Relationship building

Education

Community Services/Management/Business

Job description

Claro Aged Care And Disability Services is seeking an Accommodation Services Manager to lead a dedicated team across the Western Melbourne region. The role focuses on delivering personalised care, guiding operations, and building partnerships with clients, families and community partners.

You'll oversee daily operations, develop staff, ensure care plans align with goals, and maintain compliance with policies and regulatory requirements, including NDIS standards.