Accommodation Services Manager - Flexible Disability Care

Claro Disability Services; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Monthly Shine Awards

Novated vehicle leasing

Flexible work-life balance with roster

Friendly team environment

Job summary

Claro Disability Services is seeking an Accommodation Services Manager in Western Melbourne to lead and develop a dedicated care team, ensuring high-quality, person-centred support across disability and aged care services.

You will oversee daily operations, foster strong relationships with clients, families and community partners, and drive compliance, planning and continuous improvement to deliver exceptional outcomes for people with complex needs.

Qualifications

• Proven leadership experience in community services, disability, or aged care; ideally within NDIS.
• Qualifications in Community Services, Management, Business, or related fields are desirable.
• Passion for delivering person-centred, high-quality support.
• Strong team-building skills and a track record of developing high-performing teams.
• Proven operational performance management skills aligned with targets and KPIs.

Responsibilities

• Oversee daily operations across your portfolio, ensuring seamless service delivery.
• Lead, mentor, and develop a passionate team committed to quality care.
• Ensure clients achieve their goals through personalised plans that promote independence, social engagement, and wellbeing.
• Build and maintain positive relationships with clients, families, community organisations, and stakeholders.
• Respond to incidents and feedback in a timely manner.
• Support the development and review of care plans and documentation.
• Ensure compliance with policies, procedures, and legislative requirements.

Skills

Leadership

NDIS knowledge

People management

Community services

Education

Community services degree

Management qualification

Business qualification

Job description

Claro Disability Services is seeking an Accommodation Services Manager in Western Melbourne to lead and develop a dedicated care team, ensuring high-quality, person-centred support across disability and aged care services.

You will oversee daily operations, foster strong relationships with clients, families and community partners, and drive compliance, planning and continuous improvement to deliver exceptional outcomes for people with complex needs.