Care Services Coordinator CHSP - Bilingual

Co.As.It. Community Services; Brisbane; Vor Ort; AUD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Car

Phone

Salary Sacrifice

Zusammenfassung

Co.As.It. Community Services in Brisbane urgently seeks a Care Services Coordinator for CHSP, coordinating in-home care for eligible clients with a multi-staff team.

The role requires a Diploma in Community Services or Cert IV in Ageing Support, and strong communication to liaise with clients, families and staff, while upholding quality standards and regulatory guidelines.

Qualifikationen

• Diploma in Community Services or Cert IV in Ageing Support.
• Knowledge of the Aged Care Act and CHSP guidelines.
• Strong communication and professional service culture.
• Attention to detail and ability to manage high client volume.
• Understanding of Strengthened Aged Care Quality Standards.
• Experience delivering services to diverse client needs with stakeholder management.
• Ability to communicate in another language.
• Current National Police Certificate (Australian Federal Police).

Aufgaben

• Coordinate support services for eligible clients with in-home care staff.
• Ensure services comply with agency policy and Strengthened Aged Care Quality Standards.

Kenntnisse

Communication skills

Relationship management

Interpersonal skills

Attention to detail

Process adherence

Negotiation skills

Bilingual ability

Ausbildung

Diploma in Community Services

Cert IV in Ageing Support

Jobbeschreibung

Care Services Coordinator CHSP - Bilingual

Care Services Coordinator - CHSP- Bilingual

Car + Phone + Salary Sacrifice

Co.As.It. Community Services provides quality home support services to the general community and specialises in services to the CALDB (Culturally and Linguistically Diverse background) community in the Brisbane and South Coast areas.The agency has been responding to individual and daily needs of the aged in the community since 1978 and aims to always provide a service of excellence that is responsive to client's individual circumstances.

We are seeking a Care Services Coordinatorwho ismotivated, reliable, compassionate and organised for our Commonwealth Home SupportProgram (CHSP) in our Brisbane office.

Thisfull time positionisresponsible for coordinating support services to eligible clients by using a team of in home care staff.

Overall the Care Services Coordinators' responsibility is to provide quality care services that are compliant with the agency's policy and procedures and the Strengthened Age Care Quality Standards.

The successful applicantwill beliaising with clients, family members and staff to ensure services are provided in accordance with the client'sneeds, goals and preferences.

Requirements:

TertiaryQualifications/Diploma in CommunityServices/ Cert IV in Ageing Support

Demonstrated knowledge of the Aged Care Act andCHSP guidelines

Strong communication skills and the ability to model a positive culture through a professional service

Attention to detail, ability to follow processes and manage a high volume of clients in a fast paced environment

Have an understanding and experience in delivering services according to the Strengthened Aged Care Quality Standards

Demonstrated understanding of the changing and diverse needs of clients

Proven relationship management with internal and external stakeholders, as well as good interpersonal and negotiation skills

Ability to communicate in another language

Current National PoliceCertificateissued by the Australian Federal Police Canberra

This is an excellent opportunity to use your current skills, advance your career and enhance your cultural knowledge in a wonderful location.