Community Care Partner

Carinity; Logan City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Appealing not-for-profit (PBI) salary

Employee assistance program

Professional development and training

Real difference in the community

Job summary

Carinity is seeking a Community CHSP Care Partner to support seniors living safely at home across multiple regions. You will coordinate the client journey from admission through reviews and discharge, and help develop and monitor individual care plans within approved services.

As a warm, organised professional, you will liaise with families, providers and staff, maintain documentation quality, and ensure compliance with the Strengthened Aged Care Quality Standards and related frameworks. 18+.

Qualifications

• Certificate III in Aged Care or related program completed.
• Experience with Consumer Directed Care or care management models.
• Knowledge of Strengthened Aged Care Quality Standards, SIRS and Aged Care Act 2025.
• Current NDIS Worker Screening and a valid driver’s licence.

Responsibilities

• Coordinating each client’s journey with Carinity from admission through reviews and discharge.
• Support clients to develop, assess and maintain budgets and care plans aligned to services.
• Ensure care services reflect a person-centred, strengths-based approach.
• Monitor client wellbeing, referrals, assessments and care reviews.
• Liaise with Lifestyle Carers, contractors and clients for scheduling and onboarding.
• Build strong relationships with clients, families, assessment teams and health professionals.
• Advocate for clients and follow up on concerns or changes in conditions.

Skills

Communication

Organisation

Mentoring

Teamwork

Education

Certificate III Aged Care

Tools

Microsoft Office

Care software

Job description

About the opportunity:
Join a team dedicated to helping seniors live safely, confidently and independently in their own homes. As a Community CHSP Care Partner, you’ll contribute to creating and delivering personalised support services aligned with Carinity’s Model of Care, upholding dignity, wellbeing, and meaningful connection. You will be responsible for supporting the operational set-up, day-to-day coordination, documentation quality, and compliance readiness of a community business hub assisting elderly access entry level Commonwealth Home Support Program services.

This is perfect for someone who is passionate about community care, committed to exceptional care and energised by making a genuine, positive difference every day. You will foster a safe, inclusive and respectful environment for clients, families, staff and visitors, while actively contributing to service improvements and supporting the broader goals of the CHSP Community Care team and multiple regions.

This role requires availability Monday to Friday between 8:00 AM and 4:00PM.

Your day-to-day will involve:

• Coordinating each client’s journey with Carinity, from initial meet‑and‑greet through admission, ongoing reviews, referrals. and discharge
• Supporting clients to develop, assess, and maintain budgets and individualised care plans that meet each client’s approved services, unique needs, preferences and goals
• Ensure care services reflect a person-centred, strengths-based approach
• Monitor client wellbeing, processing referrals, assessments and care reviews.
• Provide guidance and liaise with Lifestyle Carers, contractors, and clients when required, contributing to scheduling, onboarding, and staff performance feedback
• Build strong relationships with clients, families, assessment teams, healthcare providers and internal colleagues
• Advocate for clients and ensure any concerns or changes in conditions are followed up promptly and appropriately

About you:

You’re a warm, compassionate professional and community- minded individual who takes pride in supporting seniors to live well at home. You approach every interaction with confidence, warmth and professionalism whether guiding staff, collaborating with families or coordinating with external providers. Highly organised and dependable, you seamlessly balance administrative duties with hands‑on support. You communicate effectively with clients, families, staff and health professionals, and you’re skilled at mentoring colleagues while fostering a positive, collaborative team culture.

Additionally;

• Certificate III in Aged Care, Individual Support or Community Care
• Experience delivering or working within Consumer Directed Care or Care management models
• Ability to monitor and support client budget processes
• Knowledge of Strengthened Aged Care Quality Standards, SIRS, Aged Care Act 2025
• Experience using Microsoft Office and care-related software
• Current NDIS Worker Screening and a current driver’s licence

The benefits of joining the Carinity team

• Appealing not-for-profit (PBI) salary packaging options
• Access to an employee assistance program
• At Carinity we acknowledge the need to balance your work and personal life and are genuinely committed to this
• On-going professional development and training
• Legitimate chance to make a real difference to the community, every day

Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islander people for all our positions.

Due to the inherent requirements of this role and legislative requirements under the Child Employment Act, applicants must be 18 years of age or older.