Care Partner - Home Services

Warrigal; Goulburn; On-site; AUD 92,000 - 98,000; Full time

Benefits offered by this job

Salary packaging

Not-for-profit benefits

Career development

Job summary

Warrigal is seeking a Care Partner to coordinate and manage the care needs of clients living in the community. You will work with the Care Services Manager and Home Services team to align services with care plans and approved frameworks.

You will undertake comprehensive assessments, develop and review care plans, and balance multiple client caseloads while focusing on outcomes and wellbeing. Collaboration with clients, families and providers is essential to minimise disruptions and support

Qualifications

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent
• Experience in care coordination, case management or related roles in aged, health or disability sectors
• Advanced assessment and care planning to identify client needs, risks and supports
• Experience in multidisciplinary care environments
• Strong interpersonal and communication skills with clients, families and providers
• Ability to manage a caseload and prioritise competing demands
• Understanding of person-centred care and wellness reablement principles
• Ability to network, negotiate and advocate
• Able to meet Worker screening requirements
• Valid Driver's Licence

Responsibilities

• Coordinate and manage care needs of clients living in the community
• Undertake comprehensive assessments and develop/review care plans
• Collaborate with clients, families, service providers and internal teams
• Monitor client wellbeing and outcomes, adjusting services as needed
• Support continuous improvement in care delivery and use of client funding

Skills

Care coordination

Case management

Assessment & care planning

Multidisciplinary teamwork

Interpersonal skills

Caseload management

Person-centred care

Advocacy & networking

Worker screening compliance

Driver's licence

Education

Diploma or Certificate IV in Community Services / Aged Care / Case Management

Job description

You will play a pivotal role in supporting the delivery of high-quality, person-centred care through Warrigal Home Services by coordinating and managing the care needs of clients living in the community. Working closely with the Care Services Manager, Operations Partner and broader Home Services team, you will ensure services are aligned to individual care plans, client goals and approved support frameworks.

This role requires someone who is highly organised, responsive and confident managing competing priorities in a dynamic environment. You will be responsible for undertaking comprehensive assessments, developing and reviewing care plans, and ensuring services remain responsive to changing client needs. Your ability to balance multiple client caseloads while maintaining a strong focus on outcomes and wellbeing will be essential.

You will collaborate closely with clients, families, service providers, and internal teams including Service Planning and Rostering, to ensure services are delivered safely, efficiently and in line with care plans. Your ability to problem-solve, communicate effectively and respond proactively will be key to minimising service disruptions and supporting positive outcomes for clients.

Through proactive care management, regular monitoring and ongoing engagement, you will support older people to live safely and confidently in their own homes and communities. You will also contribute to continuous improvement by identifying opportunities to enhance care delivery, promote independence and ensure the effective use of client funding to achieve optimal outcomes.

What you’ll bring

Essential:

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent tertiary qualification.
• Demonstrated experience in care coordination, case management or related roles within aged, health or disability sectors.
• Advanced assessment and care planning skills including the ability to identify client needs, risks and support requirements.
• Experience working in multidisciplinary care environments.
• Strong interpersonal and communication skills with the ability to build relationships with clients, families and service providers.
• Ability to manage a caseload and prioritise competing demands
• Demonstrated understanding of person-centred care and wellness reablement principles.
• Demonstrated ability to network, negotiate and advocate.
• Ability to meet Worker screening requirements
• Valid Driver's Licence.

What we offer:

• Full Time Position- 38 hours per week
• Hourly Rate $48.00
• Located in Goulburn
• Not For Profit salary packaging benefits – pay up to $18,550 less tax per year, meaning more money for you
• Career break schemes, additional purchased leave and more
• Commitment to on-going professional and career development
• 24/7 access to mental, physical, social and financial support via the LifeWorks app

JOIN US AND BE THE DIFFERENCE

We reserve the right to shortlist and interview upon application receipt, and this vacancy may be closed once a suitable applicant has accepted a letter of offer.

We welcome applications from all suitably qualified candidates who hold current and unrestricted work rights in Australia. Warrigal is currently not offering visa sponsorship. Applicants must have the right to work in Australia at the time of application and throughout the recruitment process.

We proudly acknowledge the Traditional Custodians of the lands on which we work and live, and we honour their ongoing cultural and spiritual connections to Country. We pay our respects to Elders past, present, and emerging.

At Warrigal, we believe in celebrating diversity and creating a culture of inclusion and support in everything we do. We embrace the unique experiences, backgrounds, identities, abilities, and perspectives of our residents, customers, staff and volunteers to create a warm and welcoming environment where everyone feels valued and respected.

Realise your potential in a place where appreciation, belonging, growth and purpose allows everyone to thrive.

If successful, you may be asked to do a medical, National Criminal History Check or NDIS Worker Screening Check, and provide references.

Attachments:
- Position Description Home Services Care Partner.pdf