Care Operations & Rostering Coordinator

Mulgrave Complete Care; Cairns Regional; On-site; AUD 60,000 - 70,000; Full time

Job summary

Mulgrave Complete Care is seeking an organised, reliable Care Coordinator – Rostering & Administration to support daily operations. You will assist with staff rostering, MYOB data entry, participant administration and general office duties, following established policies and procedures.

The role emphasizes rostering accuracy, data entry and confidentiality while collaborating under supervision to ensure smooth service delivery. Experience with Brevity and MYOB is valued.

Qualifications

• Experience in rostering, scheduling or administration.
• Strong computer skills and attention to detail.
• MYOB experience and familiarity with Brevity are highly regarded.
• Good communication, time management and organisational skills.
• Ability to follow established procedures, work under supervision and accept feedback.
• NDIS or disability services experience is desirable but not essential.

Responsibilities

• Maintain and update staff rosters using Brevity.
• Coordinate routine roster changes and communicate shift updates.
• Complete MYOB data entry and assist with invoice administration.
• Maintain accurate participant, staff and financial records.
• Respond to routine enquiries and assist with general administration.
• Identify discrepancies, roster gaps and concerns, escalating these to your supervisor.
• Follow organisational procedures and maintain confidentiality.

Skills

Rostering

Scheduling

Administration

Attention to detail

Communication

Time management

Organisational skills

Procedures

Tools

MYOB

Brevity

Job description

Mulgrave Complete Care is seeking an organised, reliable Care Coordinator – Rostering & Administration to support daily operations. You will assist with staff rostering, MYOB data entry, participant administration and general office duties, following established policies and procedures.

The role emphasizes rostering accuracy, data entry and confidentiality while collaborating under supervision to ensure smooth service delivery. Experience with Brevity and MYOB is valued.