Care Coordinator – Aged Care & Community Support

Bolton Clarke Careers; Queensland; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Generous salary packaging and not-for‑

profit tax benefits – up to $18,550

Private health insurance

Gym discounts

Employee Assistance Program (EAP)

Excellent work/life balance

Job summary

Bolton Clarke Group in Bundaberg is seeking a Full-Time Care Coordinator to join our Home and Community team. You will provide service coordination, assessment, and care planning for non-clinical components of funded programs, while supporting a model of care that prioritises client-centred services.

The role requires Certificate IV in Community Services or equivalent, strong CS skills, MS Office proficiency, and commitment to high-quality customer service.

Qualifications

• Certificate IV Community Services or equivalent demonstrated experience in a similar role.
• Strong understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages, Commonwealth Home Support Programme)
• Excellent computer skills with demonstrated experience in MS Office
• Demonstrated commitment and experience in providing high quality customer servicewith excellent communication skills (written and verbal)
• Excellent organisational and time management skills and ability to work within limited timeframes
• Police Check (Valid within the last 3 years).

Responsibilities

• Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (i.e., Commonwealth Home Support Programme (CHSP), Fee for service and other relevant programs to ensure effective co-ordination and delivery of care services to customers.
• Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation.
• Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
• Provide practical assistance relating to meeting quality and audit requirements.
• Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
• Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System

Skills

Communication skills

Customer service

Organisational skills

Time management

Education

Certificate IV Community Services or equivalent

Tools

MS Office

Job description

Bolton Clarke Group in Bundaberg is seeking a Full-Time Care Coordinator to join our Home and Community team. You will provide service coordination, assessment, and care planning for non-clinical components of funded programs, while supporting a model of care that prioritises client-centred services.

The role requires Certificate IV in Community Services or equivalent, strong CS skills, MS Office proficiency, and commitment to high-quality customer service.