Care Coordinator: Home & Community Care

Bolton Clarke; Caboolture; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging benefits

Private health insurance

Employee assistance program

Job summary

Bolton Clarke Group is seeking a dedicated Care Coordinator to join the Home and Community team at the Caboolture Office. This full-time, onsite role involves service coordination, assessment, care planning, and review for non-clinical support programs to help older adults live independently at home.

The position requires a Certificate IV in Community Services or equivalent, strong MS Office skills, excellent communication, and a commitment to high-quality customer service.

Qualifications

• Certificate IV Community Services or equivalent demonstrated experience in a similar role.
• Strong understanding of the needs of clients from various funding programs (e.g. Home Care Packages, CHSP).
• Excellent computer skills with demonstrated experience in MS Office.
• Demonstrated commitment and experience in providing high quality customer service with excellent communication skills.
• Excellent organisational and time management skills and ability to work within limited timeframes.
• Police Check (Valid within the last 3 years).

Responsibilities

• Coordinate service planning and review for non-clinical support programs.
• Coordinate the Model of Care to provide customer-centric quality services.
• Maintain reporting and documentation systems and complete audits.
• Provide practical assistance for quality requirements.
• Manage a prescribed caseload within budget.
• Monitor client time records in the Client Management System.

Skills

Customer service

Communication

Time management

MS Office

Education

Certificate IV Community Services

Tools

Client Management System

Job description

Bolton Clarke Group is seeking a dedicated Care Coordinator to join the Home and Community team at the Caboolture Office. This full-time, onsite role involves service coordination, assessment, care planning, and review for non-clinical support programs to help older adults live independently at home.

The position requires a Certificate IV in Community Services or equivalent, strong MS Office skills, excellent communication, and a commitment to high-quality customer service.