Care Coordinator

Bolton Clarke; Bundaberg; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Excellent work-life balance

Caring team environment

Career progression

Job summary

Bolton Clarke in Bundaberg is seeking a Full-Time Care Coordinator to join the Home & Community team. You will coordinate service delivery, perform assessments, and develop care plans for non-clinical support programs to help older adults live independently at home.

The role requires CHSP/ Home Care Package experience, strong MS Office skills, and excellent communication. Apply now to join a caring, diverse team with opportunity for growth and staff supports.

Qualifications

• Certificate IV Community Services or equivalent demonstrated experience in a similar role.
• Experience with Home Care Packages or Commonwealth Home Support Programme.
• Excellent computer skills with MS Office.

Responsibilities

• Provide service coordination, assessment, care planning and review for the non-clinical components of support programs.
• Coordinate the Model of Care to deliver customer-centric quality care services.
• Ensure reporting and documentation accuracy in the Client Management System.
• Manage a prescribed caseload within budgetary constraints of the service users.
• Maintain high quality customer service and effective communication with clients and families.

Skills

Customer service

Communication skills

Organisational skills

MS Office

Time management

Education

Certificate IV Community Services

Tools

Client Management System

Microsoft Office

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. This is a highly rewarding role where you can help the older community receive the care they need, living independently in their own home. We’re currently seeking a Full-Time Care Coordinator to join our Home and Community team at our Bundaberg Office. Key Responsibilities of a Care Coordinator: Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (i.e., Commonwealth Home Support Programme (CHSP), Fee for service and other relevant programs to ensure effective co-ordination and delivery of care services to customers. Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation. Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems. Provide practical assistance relating to meeting quality and audit requirements. Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s). Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System What do we need from you? Certificate IV Community Services or equivalent demonstrated experience in a similar role. Strong understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages, Commonwealth Home Support Programme) Excellent computer skills with demonstrated experience in MS Office Demonstrated commitment and experience in providing high quality customer service with excellent communication skills (written and verbal) Excellent organisational and time management skills and ability to work within limited timeframes Police Check (Valid within the last 3 years). About this location: A new opportunity is now available to join Bolton Clarke, Home & Community Support team. Why Work For Bolton Clarke: Excellent work/life balance with shifts that suit your personal needs A caring team environment with strong clinical and allied health support Career progression and development opportunities Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free Private health insurance and gym discounts An Employee Assistance Program for staff and family Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application. Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion. If you have any further queries, please contact Ashley Hurman ([e-mail]) We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians. Start your search here for positions currently available. Discover a welcoming, safe and fulfilling work environment with plenty of opportunities. Create a Job Alert to hear about new opportunities first. If you are a new user, click Create Account at the sign-in screen. Follow the prompts to reset your password at the sign-In screen.