Care Manager

Dovida Australia; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Birthday day off

Wellness leave

Volunteer leave

Study leave

Novated leasing

Heart of Dovida Awards

Job summary

Dovida Australia is seeking a compassionate Care Manager to lead personalised home care services in Melbourne, helping older Australians live safely at home.

You’ll assess client needs, develop tailored care plans, coordinate services with care teams, and build strong relationships with clients, families and health professionals. The role emphasizes ongoing quality care, documentation, and adapting plans as needs change.

Qualifications

• Experience in aged care, Home Care Packages or Support at Home.
• Strong relationship-building skills and the ability to work with clients, families and stakeholders.
• Exceptional administration skills, with the ability to manage tasks using Microsoft Office programs.

Responsibilities

• Build strong relationships with clients and families throughout their care journey.
• Complete assessments and develop personalised care plans that reflect each client’s goals.
• Coordinate services and work with caregivers and health professionals to deliver consistent, quality care.
• Monitor client wellbeing, review care needs and adjust support where required.
• Maintain accurate records and ensure services meet aged care quality and compliance requirements.
• Demonstrate resilience and embraces change with a positive, solutions-focused mindset.

Skills

Relationship-building

Administration

MS Office

Tools

Microsoft Office

Job description

At Dovida, we provide personalised home care that helps people live safely and independently in their own homes. We’re looking for a Care Manager who is compassionate, organised and confident building genuine relationships with clients, families and care teams.

In this role, you’ll work closely with clients and their families to understand their needs, create tailored care plans, coordinate services and make sure care continues to meet their goals as circumstances change.

Key Responsibilities

• Build strong relationships with clients and families throughout their care journey.
• Complete assessments and develop personalised care plans that reflect each client’s goals.
• Coordinate services and work with caregivers and health professionals to deliver consistent, quality care.
• Monitor client wellbeing, review care needs and adjust support where required.
• Maintain accurate records and ensure services meet aged care quality and compliance requirements.
• Demonstrate resilience and embraces change with a positive, solutions-focused mindset.

About You

• Experience in aged care, Home Care Packages or Support at Home.
• Strong relationship-building skills and the ability to work well with clients, families and stakeholders.
• Exceptional administration skills, with the ability to efficiently manage tasks using Microsoft Office programs.
• A practical, team-focused approach, with the confidence to work independently when needed.

Why Join Dovida?

• Build a meaningful career supporting older Australians and their families to live well at home.
• Enjoy a paid day off each year for your birthday.
• Access paid wellness, volunteering and study leave to support your wellbeing and development.
• Save on your next car through novated leasing options.
• Be recognised through our annual Heart of Dovida Awards, celebrating people who bring our values to life.