Caravan Delivery Experience Specialist

Regent Rv Pty Ltd; Western Australia; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Zusammenfassung

Snowy River Caravans in Perth is seeking an organised, energetic Handover / Delivery Coordinator to join our dealership team. From sale to handover, you’ll manage the delivery process and ensure a professional customer handover that leaves the customer impressed.

You’ll be the main contact for delivery enquiries, keep customers informed, coordinate orders, complete paperwork, and work closely with the sales and service teams to hit handover targets.

Qualifikationen

• 2+ years in caravan, RV or automotive industries preferred.
• Strong customer service and relationship-building skills.
• Excellent organisation and time-management abilities.
• Confident managing multiple customers and deadlines.
• Strong written and verbal communication skills.
• Good computer skills with Outlook/Word/Excel.
• Current driver’s licence required.
• Caravan towing experience is highly regarded.
• Proactive, solutions-focused mindset.
• Ability to work independently within a team.

Aufgaben

• Be the main point of contact for delivery enquiries.
• Keep customers regularly updated on progress of delivery.
• Coordinate orders and delivery requirements.
• Finalise paperwork for dealership and caravan handovers.
• Manage orders through the dealer portal.
• Coordinate and conduct customer handovers.
• Ensure handovers are accurate and on time.
• Work closely with sales and dealership teams to hit targets.
• Resolve issues promptly while keeping the customer experience central.

Kenntnisse

Customer service

Relationship-building

Organization

Time management

Multitasking

Communication

Microsoft Outlook

Microsoft Word

Microsoft Excel

Driver's licence

Towing experience

Proactive

Team collaboration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

Snowy River Caravans in Perth is seeking an organised, energetic Handover / Delivery Coordinator to join our dealership team. From sale to handover, you’ll manage the delivery process and ensure a professional customer handover that leaves the customer impressed.

You’ll be the main contact for delivery enquiries, keep customers informed, coordinate orders, complete paperwork, and work closely with the sales and service teams to hit handover targets.