CARAVAN DELIVERY COORDINATOR

Hinterland Caravans; Gold Coast City; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Zusammenfassung

Hinterland Caravans on the Gold Coast seeks an organised Caravan Delivery Coordinator to manage the delivery of used caravans, ensuring smooth handovers from final prep to collection or delivery at Burleigh Heads. You will coordinate deliveries, verify PDIs, prepare paperwork, and keep customers informed throughout the handover process.

The role requires strong organisational and communication skills, multitasking in a fast-paced dealership environment, and familiarity with scheduling software.

Qualifikationen

• Excellent organisational and time management skills.
• Strong communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Computer literacy and experience with scheduling or dealership software (preferred).

Aufgaben

• Schedule and coordinate caravan deliveries with customers.
• Liaise with the sales, service, and parts departments to ensure caravans are delivery-ready.
• Confirm all pre-delivery inspections (PDI) and accessories are completed on time.
• Prepare delivery paperwork, registrations, and warranty documentation.
• Conduct customer handovers, explaining caravan features and operation.
• Coordinate transport and delivery logistics where required.
• Maintain accurate records and delivery schedules.
• Provide outstanding customer service before, during, and after delivery.

Kenntnisse

Organisational skills

Time management

Customer service

Multitasking

Scheduling software

Tools

Scheduling software

Jobbeschreibung

We are seeking an organised, customer-focused Caravan Delivery Coordinator to join our team in Burleigh Heads. This role is responsible for coordinating the delivery of used caravans and Tuff Track Campers, ensuring every customer enjoys a smooth and professional handover experience from final preparation through to collection or delivery.

Key Responsibilities

Schedule and coordinate caravan deliveries with customers.

Liaise with the sales, service, and parts departments to ensure caravans are delivery-ready.

Confirm all pre-delivery inspections (PDI) and accessories are completed on time.

Prepare delivery paperwork, registrations, and warranty documentation.

Conduct customer handovers, explaining caravan features and operation.

Coordinate transport and delivery logistics where required.

Maintain accurate records and delivery schedules.

Provide outstanding customer service before, during, and after delivery.

Skills & Experience

Excellent organisational and time management skills.

Strong communication and customer service abilities.

Ability to manage multiple priorities in a fast-paced environment.

Computer literacy and experience with scheduling or dealership software (preferred).

Knowledge of caravans or the RV industry is an advantage but not essential.

What We Offer

Supportive team environment.

Ongoing training and development.

Opportunity to work with a leading caravan dealership.

Staff discounts and career progression opportunities.

If you enjoy working with people, have a keen eye for detail, and take pride in delivering exceptional customer experiences, we’d love to hear from you.