Caravan Delivery & Handover Specialist

Hinterland Caravans; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Hinterland Caravans on the Gold Coast seeks an organised Caravan Delivery Coordinator to manage the delivery of used caravans, ensuring smooth handovers from final prep to collection or delivery at Burleigh Heads. You will coordinate deliveries, verify PDIs, prepare paperwork, and keep customers informed throughout the handover process.

The role requires strong organisational and communication skills, multitasking in a fast-paced dealership environment, and familiarity with scheduling software.

Qualifications

• Excellent organisational and time management skills.
• Strong communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Computer literacy and experience with scheduling or dealership software (preferred).

Responsibilities

• Schedule and coordinate caravan deliveries with customers.
• Liaise with the sales, service, and parts departments to ensure caravans are delivery-ready.
• Confirm all pre-delivery inspections (PDI) and accessories are completed on time.
• Prepare delivery paperwork, registrations, and warranty documentation.
• Conduct customer handovers, explaining caravan features and operation.
• Coordinate transport and delivery logistics where required.
• Maintain accurate records and delivery schedules.
• Provide outstanding customer service before, during, and after delivery.

Skills

Organisational skills

Time management

Customer service

Multitasking

Scheduling software

Tools

Scheduling software

Job description

Hinterland Caravans on the Gold Coast seeks an organised Caravan Delivery Coordinator to manage the delivery of used caravans, ensuring smooth handovers from final prep to collection or delivery at Burleigh Heads. You will coordinate deliveries, verify PDIs, prepare paperwork, and keep customers informed throughout the handover process.

The role requires strong organisational and communication skills, multitasking in a fast-paced dealership environment, and familiarity with scheduling software.