Car Rental Sales & Service Specialist

Europcar Mobility Group; Sydney; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate + incentives

Six weeks parental leave

Ongoing training and career growth

Global brand opportunities

Same-day pay accessibility

Referral bonuses & employee discounts

24/7 wellbeing support

Job summary

Europcar Mobility Group is seeking a Sales & Customer Service Officer to join the Parramatta team on a full-time basis. The role focuses on welcoming customers, facilitating vehicle rentals, and driving sales through upselling and excellent service.

The position offers an hourly rate with shift loadings, incentives, and opportunities for career development within a global mobility leader across AU/NZ.

Qualifications

• Experience in sales, customer service or retail is preferred.
• Strong communication and interpersonal skills with a customer-first mindset.

Responsibilities

• Greet and assist customers in renting vehicles based on preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods for damages.

Skills

Customer service

Sales

Upselling

Job description

Europcar Mobility Group is seeking a Sales & Customer Service Officer to join the Parramatta team on a full-time basis. The role focuses on welcoming customers, facilitating vehicle rentals, and driving sales through upselling and excellent service.

The position offers an hourly rate with shift loadings, incentives, and opportunities for career development within a global mobility leader across AU/NZ.