Car Rental Sales & Service Specialist

Europcar Group; Parramatta; On-site; AUD 28,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly rate

Shift loadings

Uncapped incentives

Six weeks’ parental leave (in addition

Ongoing training and careerdevelopment

Global brand opportunities across AU/N

Access same-day pay through our finan

Referral bonuses and exclusiveemployee

24/7 wellbeing support via EAP

Job summary

Europcar Parramatta is seeking a sales-driven and customer-focused Sales & Customer Service Officer to join our Parramatta team on a full-time basis. You will greet customers, process rental agreements and upsell products in a fast-paced environment.

This role offers an hourly rate with shift loadings, incentives and ongoing training as part of a global mobility leader with AU/NZ opportunities.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers in renting vehicles based on their preferences.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries promptly and professionally, with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods and note damages.
• Maintain knowledge of current promotions, services, and products to assist sales.
• Build strong customer relationships to encourage repeat business and referrals.
• Detail and clean vehicles to business quality standards.
• Refuel and transport vehicles.

Job description

Europcar Parramatta is seeking a sales-driven and customer-focused Sales & Customer Service Officer to join our Parramatta team on a full-time basis. You will greet customers, process rental agreements and upsell products in a fast-paced environment.

This role offers an hourly rate with shift loadings, incentives and ongoing training as part of a global mobility leader with AU/NZ opportunities.