Cancer Care Admin & Frontline Support Specialist

Central Queensland Hospital and Health Service; Gladstone Regional; On-site; AUD 56,000 - 63,000; Full time

Benefits offered by this job

PD opportunities

Flexible schedule

Salary sacrificing

Parental leave

EAP

Discounted private health insurance

Fitness passport

Job summary

Central Queensland Hospital and Health Service in Gladstone, QLD seeks a Clinical Support Officer for Cancer Services. You will provide essential frontline administrative support within the Cancer Care Unit, handling inquiries, guiding patients and families, and facilitating smooth day-to-day operations.

You will maintain accurate medical records, coordinate with a multidisciplinary team, and contribute to a supportive, confidential patient experience while working in a busy hospital setting.

Qualifications

• Strong computer skills with word processing, spreadsheets, databases and hospital information systems; knowledge of medical terminology is desirable.

Responsibilities

• Provide comprehensive administrative support across Cancer Care Services and Gladstone Hospital.
• Act as a welcoming first point of contact, responding to enquiries and assisting patients, families, visitors and staff with professionalism and confidentiality.
• Maintain accurate patient medical records, filing and documentation in accordance with hospital policies.
• Manage competing priorities, work independently with minimal supervision and maintain a high-quality administrative service in a busy hospital environment.

Skills

Computer skills

Communication skills

Problem solving

Organisational skills

Job description

Central Queensland Hospital and Health Service in Gladstone, QLD seeks a Clinical Support Officer for Cancer Services. You will provide essential frontline administrative support within the Cancer Care Unit, handling inquiries, guiding patients and families, and facilitating smooth day-to-day operations.

You will maintain accurate medical records, coordinate with a multidisciplinary team, and contribute to a supportive, confidential patient experience while working in a busy hospital setting.