Canberra-based ICT Change & Release Coordinator

Experis Australia Pty Ltd.; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Experis Australia Pty Ltd. is seeking a skilled Change & Release Coordinator to join a large Federal Government technology environment in Canberra.

This onsite, 12-month contract role focuses on coordinating ICT change and release activities, maintaining governance processes and ensuring policy compliance across multiple environments. You will work with senior stakeholders and technical teams to improve operational resilience, manage delivery risk and support successful deployments.

Qualifications

• Proven experience coordinating ICT Change, Release and Deployment Management processes.
• Strong knowledge of IT Service Management (ITSM), Change Management and Release Management practices.
• Excellent stakeholder engagement and communication skills.
• Ability to influence and collaborate with technical and business teams.
• Strong attention to governance compliance.
• Proactive approach to process improvement and service optimisation.
• Experience in complex government or enterprise environments.

Responsibilities

• Coordinate day-to-day ICT Change Management activities.
• Review change requests for business justification, risk assessments, testing evidence, implementation plans and approvals.
• Monitor changes through their lifecycle and follow up on actions and approvals.
• Coordinate changes through governance channels (standard, normal, emergency, unauthorised).
• Identify and address non-compliant change requests and escalating risks.
• Coordinate planning and delivery of ICT releases across environments.
• Maintain release schedules and release calendars.
• Facilitate release readiness activities including documentation, testing, approvals and communication planning.
• Coordinate go/no-go activities and stakeholder engagement.
• Monitor deployments and communicate progress, risks and outcomes.
• Manage dependencies across delivery teams and technology groups.
• Support post-implementation reviews and release closure.
• Assist with contingency and rollback activities when required.

Skills

Stakeholder engagement

Communication

Attention to detail

Governance compliance

Process improvement

Risk management

Education

ITIL 4 Foundation Certification

Job description

Experis Australia Pty Ltd. is seeking a skilled Change & Release Coordinator to join a large Federal Government technology environment in Canberra.

This onsite, 12-month contract role focuses on coordinating ICT change and release activities, maintaining governance processes and ensuring policy compliance across multiple environments. You will work with senior stakeholders and technical teams to improve operational resilience, manage delivery risk and support successful deployments.