Campus Admin & Enquiries Officer — Pay Confidence

Western Sydney University; Richmond; Hybrid; AUD 81,000 - 86,000; Full time

Benefits offered by this job

Salary sacrifice parking

Novated motor vehicle leasing

Free Employee Assistance Program

Annual flu vaccination

Fitness Passport

Discounted private health cover

onsite childcare discounts

Job summary

Western Sydney University is seeking two full-time, fixed-term administrative positions to support the Pay Confidence Program at the Hawkesbury Campus in Richmond. The role involves efficient administrative duties, record-keeping, and responsive stakeholder service, with flexible working arrangements.

You will manage correspondence, meetings and documentation, prepare reports, and maintain databases using Microsoft Office and other systems while ensuring accuracy and professionalism in a dynamic

Qualifications

• A relevant certificate or equivalent administrative experience.
• Demonstrated experience providing accurate and timely administrative support.
• Strong organisational and time management skills.
• Proficiency in Microsoft Office and administrative systems.
• Effective written and verbal communication skills.

Responsibilities

• Provide accurate administration and responsive enquiries that support the Pay Confidence Program and its stakeholders.
• Manage correspondence, schedule meetings, maintain accurate records and prepare documentation in line with university procedures.
• Using Microsoft Office and other administrative systems, you will produce reports, update databases and manage information accurately.
• Communicate with current and former staff, internal teams and service providers by email, phone and in person.
• Organise competing priorities, respond to enquiries and adapt to changing processes while maintaining accuracy and professionalism.
• Deliver accurate and timely administrative support across the program.
• Maintain complete records, databases and documentation in line with procedures.
• Coordinate correspondence, meetings and enquiries within required timeframes.
• Communicate professionally with internal and external stakeholders.
• Prioritise competing tasks while maintaining accuracy under time constraints.

Skills

Administrative support

Microsoft Office

Time management

Organisation

Written communication

Verbal communication

Record keeping

Data reporting

Education

Certificate in administration

Equivalent administrative experience

Tools

Microsoft Office suite

Database systems

Job description

Western Sydney University is seeking two full-time, fixed-term administrative positions to support the Pay Confidence Program at the Hawkesbury Campus in Richmond. The role involves efficient administrative duties, record-keeping, and responsive stakeholder service, with flexible working arrangements.

You will manage correspondence, meetings and documentation, prepare reports, and maintain databases using Microsoft Office and other systems while ensuring accuracy and professionalism in a dynamic