Cairns Workshop Manager: Lead Tech Team, Relocation

Programmed; Cairns Regional; On-site; AUD 130,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Company mobile phone

Laptop

Relocation assistance

Relocation assistance available if/as

Job summary

Programmed are seeking an experienced Workshop Manager to lead the Cairns workshop in Queensland. You will oversee day-to-day operations, mentor a team of four technicians, and collaborate with an administration resource to drive performance.

Reporting to the Operations Manager, you will focus on people, customers, workflow and safety, stepping onto the tools when required to support complex diagnostics.

Qualifications

• Trade qualification in Auto Electrical or Transport Refrigeration.
• Experience leading, supervising or mentoring technicians.
• Strong diagnostic and technical problem-solving skills.
• Experience managing workshop workflow and competing priorities.
• Strong communication and customer service skills.
• Good organisational and administration skills.
• Ability to work autonomously and take ownership.
• Current Australian driver's licence.
• Strong commitment to safety and quality.
• Desirable: experience across Auto Electrical and Transport Refrigeration.

Responsibilities

• Manage the day-to-day operation of the Cairns workshop.
• Plan, schedule and allocate jobs across the workshop team.
• Monitor workflow, productivity, job progress and turnaround times.
• Lead, mentor and develop technicians and apprentices.
• Provide technical support and assist with complex diagnostics when required.
• Manage customer relationships and provide updates on job progress.
• Coordinate parts procurement and supplier relationships.
• Manage purchase orders and workshop resources.
• Monitor workshop efficiency, performance and profitability.
• Maintain high standards of safety, quality and customer service.
• Identify opportunities to improve workshop processes and performance.

Skills

Trade qualification in Auto Electrical

Leadership experience

Diagnostic skills

Workflow management

Customer service

Organisational skills

Driver's license

Safety compliance

Job description

Programmed are seeking an experienced Workshop Manager to lead the Cairns workshop in Queensland. You will oversee day-to-day operations, mentor a team of four technicians, and collaborate with an administration resource to drive performance.

Reporting to the Operations Manager, you will focus on people, customers, workflow and safety, stepping onto the tools when required to support complex diagnostics.