Cafe Team Leader: Fast-Paced Service & Growth

BSC Bankstown Sports Club; Canterbury-Bankstown; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Wellbeing Leave

Underground parking

Daily meal allowance

Uniforms provided

Rewards program

Job summary

Cornerstone Café at Bankstown Sports Club is seeking an enthusiastic Café Team Leader to join our leadership team. You will lead from the front in a fast-paced restaurant environment, coaching a busy service team and ensuring every guest receives an exceptional experience.

Reporting to the Café Manager, you will drive service standards, train staff, manage rosters and promote the Club's events and offerings. RSA and RCG qualifications are required, and willingness to obtain them if needed.

Qualifications

• Experience in café, hospitality or customer service environments.
• Proven leadership, team supervision and coaching ability.
• Strong customer service and relationship-building skills.
• Excellent communication and conflict-resolution abilities.
• Hands-on, proactive leadership in high-volume settings.
• RSA and RCG qualifications (or willingness to obtain).

Responsibilities

• Supervise, coach and motivate team members to deliver exceptional experiences.
• Ensure food, beverage and service standards are met consistently.
• Delegate tasks and coordinate team during peak trading periods.
• Maintain presentation, cleanliness and workplace safety standards.
• Promote Club events and services to members and guests.
• Provide training and performance feedback to staff.

Skills

Leadership

Team leadership

Customer service

Communication

Conflict resolution

Organisational skills

Education

RSA/RCG qualifications

Job description

Cornerstone Café at Bankstown Sports Club is seeking an enthusiastic Café Team Leader to join our leadership team. You will lead from the front in a fast-paced restaurant environment, coaching a busy service team and ensuring every guest receives an exceptional experience.

Reporting to the Café Manager, you will drive service standards, train staff, manage rosters and promote the Club's events and offerings. RSA and RCG qualifications are required, and willingness to obtain them if needed.