F&B Team Leader: Lead Busy Dining Service

BSC Bankstown Sports Club; Canterbury-Bankstown; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Daily meal allowance

Underground parking

Uniform provided

Employee rewards and recognition

Job summary

Bankstown Sports Club seeks an experienced Food & Beverage Team Leader for La Piazza in Bankstown. You will lead from the front during service, coach team members, and maintain high service standards to deliver memorable dining experiences.

You will work with the leadership team to foster a positive, high-performing culture and ensure seamless daily operations in a busy venue. RSA/RCG and NSW competency are required, with flexibility for evenings and weekends.

Qualifications

• Previous experience as a Team Leader, Supervisor or senior Food & Beverage team member.
• Experience in a busy, high-volume restaurant or hospitality environment.
• Strong Food & Beverage operational knowledge.
• Confidence leading, coaching and motivating a team.
• A genuine passion for hospitality and guest experience.
• Strong communication, problem-solving and interpersonal skills.
• Ability to remain calm, organised and hands-on during peak service.
• A proactive attitude and strong attention to detail.
• Current RSA, RCG and NSW Competency Card.
• Flexibility to work evenings, weekends and public holidays.
• Professional presentation and a positive, can-do attitude.

Responsibilities

• Lead and support the Food & Beverage team during service.
• Assist with daily operations, team leadership and guest service delivery.
• Coach, mentor and develop team members.
• Maintain high food, beverage and service standards.
• Coordinate team activities and deployment during busy trading periods.
• Drive exceptional customer service and guest satisfaction.
• Handle guest feedback and service recovery professionally.
• Support onboarding and training of new team members.
• Maintain venue presentation, cleanliness and operational standards.
• Foster a positive, engaged and high-performing team culture.
• Ensure compliance with RSA, RCG, WHS and operational procedures.

Skills

Team Leader

Supervisor

F&B leadership

Coaching

Communication

Problem solving

Calm under pressure

Detail oriented

Guest experience

Flexible scheduling

Job description

Bankstown Sports Club seeks an experienced Food & Beverage Team Leader for La Piazza in Bankstown. You will lead from the front during service, coach team members, and maintain high service standards to deliver memorable dining experiences.

You will work with the leadership team to foster a positive, high-performing culture and ensure seamless daily operations in a busy venue. RSA/RCG and NSW competency are required, with flexibility for evenings and weekends.