Cafe & Restaurant Operations Manager

La Crema Reserve Roastery; Adelaide; On-site; AUD 70,000 - 95,000; Full time

Job summary

La Crema Reserve Roastery in Adelaide seeks a Cafe and Restaurant Manager to oversee daily operations, deliver exceptional guest experiences, and uphold safety and hygiene standards.

You will coordinate front-of-house and back-of-house activities, manage staff, monitor costs, handle inventories, plan promotions, and ensure compliance with health regulations to drive consistent service quality and sustainable growth.

Responsibilities

• Ensure smooth front-of-house and back-of-house coordination
• Maintain high standards of food quality and service
• Monitor cleanliness, hygiene, and safety standards
• Hire, train, and supervise staff (servers, baristas, chefs, kitchen staff)
• Create staff schedules and manage shifts
• Monitor employee performance and provide feedback
• Handle staff conflicts and disciplinary actions
• Handle customer complaints and resolve issues promptly
• Build customer relationships and encourage repeat business
• Manage budgets and control costs
• Monitor daily sales and expenses
• Handle cash flow, billing, and deposits
• Prepare financial reports for owners or upper management
• Order food, beverages, and supplies
• Monitor stock levels and reduce waste
• Coordinate with suppliers and negotiate prices
• Plan promotions, events, and special offers
• Manage social media or local advertising efforts
• Increase sales and attract new customers
• Ensure compliance with health and safety regulations
• Maintain food safety standards
• Ensure licensing and permits are up to date

Job description

La Crema Reserve Roastery in Adelaide seeks a Cafe and Restaurant Manager to oversee daily operations, deliver exceptional guest experiences, and uphold safety and hygiene standards.

You will coordinate front-of-house and back-of-house activities, manage staff, monitor costs, handle inventories, plan promotions, and ensure compliance with health regulations to drive consistent service quality and sustainable growth.